Privacy Notice

Last updated: 10 July 2026

1. About This Notice

This Privacy Notice explains how Oxford Home Study Centre collects and uses personal information when you visit our website, make an enquiry, create an account, enrol on a course, submit work, purchase a service or otherwise interact with us.

2. Who We Are

The controller responsible for your personal information is:

OXFORD HOME STUDY CENTRE LIMITED
Company number: 16298768
Registered office: 12 Hawkins Drive, Chafford Hundred, Grays, England, RM16 6GG
Website: https://www.oxfordhomestudy.com/
Email: info@oxfordhomestudy.com

In this Notice, “OHSC”, “we”, “us” and “our” refer to OXFORD HOME STUDY CENTRE LIMITED.

3. Information We May Collect

The information collected depends on how you interact with us.

Identity and contact information

This may include your:

• name;
• postal address;
• country;
• email address;
• telephone number; and
• communication preferences.

Account, course and assessment information

This may include:

• account and registration details;
• enrolment information;
• courses accessed or purchased;
• learning activity and progress;
• assignments and assessment submissions;
• assessment results and tutor feedback;
• support requests;
• completion records; and
• certificate information.

Payment and transaction information

This may include:

• purchases;
• billing information;
• payment status;
• instalment information;
• refunds;
• disputes; and
• transaction records.

Payment information may be collected and processed directly by an independent payment provider under its own privacy terms.

Communications and preferences

This may include:

• enquiries;
• correspondence;
• learner-support communications;
• complaints;
• feedback;
• reviews; and
• marketing preferences.

Technical and website information

This may include:

• IP address;
• browser, device and operating-system information;
• login and session records;
• pages viewed;
• referring sources;
• website activity;
• performance information; and
• cookie and similar technology information.

Special-category information

Where relevant, you may provide health, disability or accessibility information in connection with a support or adjustment request.

Such information may be processed where an applicable lawful basis and special-category condition exist.

4. How We Obtain Information

We may obtain personal information:

• directly from you;
• automatically through the website, learning platform, cookies, server logs and similar technologies; and
• from organisations involved in an enquiry, enrolment, payment, sponsored course, course delivery or certificate arrangement.

These organisations may include employers, sponsors, payment providers, technology providers and organisations connected with a relevant course or certificate.

5. How and Why We Use Information

We may use personal information for the purposes described below.

Enquiries and enrolment

We may use information to:

• respond to enquiries;
• provide course information;
• process applications; and
• take steps requested before entering into a contract.

The relevant lawful bases are steps taken before entering into a contract and, where applicable, legitimate interests.

Accounts and course delivery

We may use information to:

• create and administer accounts;
• provide access to courses;
• record learning activity and progress;
• provide learner or tutor support;
• assess submitted work;
• record results;
• administer completion records; and
• issue or verify certificates.

The relevant lawful bases are performance of a contract and legitimate interests.

Payments and administration

We may use information to:

• process payments and instalments;
• administer refunds and payment disputes;
• maintain financial and contractual records;
• manage accounts; and
• carry out related administrative activities.

The relevant lawful bases are performance of a contract, legal obligations and legitimate interests.

Security, fraud prevention and legal protection

We may use information to:

• operate and secure our website, platform and systems;
• investigate suspected misuse;
• prevent or detect fraud;
• manage complaints or disputes;
• enforce contractual rights; and
• establish, exercise or defend legal claims.

The relevant lawful bases are legitimate interests and, where applicable, legal obligations.

Service analysis and improvement

We may use technical, course, usage and feedback information to understand, administer and improve our website, courses and services.

The relevant lawful basis is legitimate interests.

Marketing

We may use contact details and course interests for direct marketing where:

• consent has been provided; or
• applicable electronic-marketing law otherwise permits the communication.

You may unsubscribe or object to direct marketing at any time.

Legal and regulatory purposes

We may use or disclose information where required or permitted by law, including in response to lawful requests from courts, regulators, law-enforcement bodies or other public authorities.

6. Information Required From You

Certain information may be required to:

• create an account;
• process an enrolment;
• process a payment;
• deliver a course;
• assess submitted work;
• issue or verify a certificate; or
• comply with a legal obligation.

If required information is not provided, OHSC may be unable to provide the relevant service.

7. Sharing Personal Information

We may share relevant personal information with service providers and other recipients involved in:

• website and platform operation;
• course delivery;
• communications;
• payments;
• assessment;
• certification;
• administration;
• professional advice; and
• legal or regulatory compliance.

This may include:

• tutors, assessors and learner-support personnel;
• technology, hosting and payment providers;
• organisations connected with a relevant certificate, endorsement or quality-assurance arrangement;
• employers, schools or sponsors involved in an enrolment;
• professional advisers; and
• courts, regulators, law-enforcement bodies and public authorities.

The information shared will depend on the purpose and the relevant service or arrangement.

Some recipients may process personal information as independent controllers under their own privacy notices.

8. International Transfers

Some recipients or systems may be located outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, an applicable transfer mechanism or exception may be used where required by law.

Information about relevant transfer safeguards may be requested using the contact details below.

9. Retention

We retain personal information for periods determined by:

• the purpose for which it was collected;
• the duration of an account, course or contractual relationship;
• assessment, completion and certificate-verification requirements;
• financial, tax and accounting requirements;
• applicable limitation periods;
• complaints, disputes and legal claims;
• security and fraud-prevention requirements; and
• applicable legal, regulatory or quality-assurance obligations.

Basic completion and certificate information may be kept for an extended period where needed to verify an award.

10. Cookies

Our website may use cookies and similar technologies for:

• operation;
• security;
• functionality;
• analytics; and
• marketing.

Further information and available controls are provided through the website’s cookie notice or preference tool.

11. Your Rights

Depending on the circumstances and the lawful basis used, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request erasure of information;
• request restriction of processing;
• receive certain information in a portable format;
• object to processing based on legitimate interests;
• object to direct marketing; and
• withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions, restrictions and exemptions.

To exercise a right, contact:

Data Protection Enquiries
OXFORD HOME STUDY CENTRE LIMITED
12 Hawkins Drive
Chafford Hundred
Grays
England
RM16 6GG
Email: info@oxfordhomestudy.com

OHSC may request information reasonably required to identify you and assess the request.

Requests will be handled in accordance with the timescales, conditions and exemptions provided by applicable law.

12. Complaints

Privacy concerns may be sent to info@oxfordhomestudy.com.

You also have the right to complain to:

Information Commissioner’s Office
Website: https://ico.org.uk/

Where applicable, you may also have the right to complain to another competent data-protection authority.

13. Changes to This Notice

OHSC may update this Privacy Notice from time to time.

The version published on this page will state its latest revision date.