What Is Supply Chain Management? Benefits Explained

Supply chain management concept diagram showing planning, logistics, procurement and asset management linked to business operations. — Illustrated supply chain management graphic highlighting core areas like logistics, procurement, planning, and strategy, supporting an OHSC guide to SCM.

What Is Supply Chain Management? Key Benefits Explained

Every product, material or service reaches its user through a series of connected decisions. Oxford Home Study Centre explains supply chain management as the coordination of those decisions so that resources, information and goods move reliably from suppliers through operations and on to customers.

For learners, the subject is useful because it connects several areas of business that are often studied separately: procurement, inventory, warehousing, transport, operations, data and customer service. If you are comparing wider study options, the OHSC course catalogue provides routes across business and management subjects as well as dedicated supply chain programmes.

Supply chain management, usually shortened to SCM, is not simply about moving products from one place to another. It is the coordinated management of supply, demand, suppliers, purchasing, production or service delivery, stock, logistics, information and relationships. The aim is to help an organisation meet customer needs while controlling cost, quality, time, risk and resources.

What Is a Supply Chain?

A supply chain is the network of organisations, people, processes, information and resources involved in creating and delivering a product or service. In a manufacturing business, it may begin with raw-material suppliers and continue through factories, warehouses, transport providers, distributors and retailers. In a service business, the chain may involve technology providers, contractors, specialist suppliers and internal teams rather than physical goods alone.

How Supply Chain Management Works

SCM starts with demand: what customers or internal users are likely to need, when they need it and in what quantity. The organisation then plans how to meet that demand. It may source materials, contract services, schedule production, allocate inventory, arrange storage and transport, and monitor delivery. Information moves alongside the physical flow so that people can make decisions using orders, forecasts, stock records, delivery updates, quality information and performance data.

Core Supply Chain Functions

Function	What it involves	Typical decision
Planning	Forecasting demand, capacity and resources	How much will be needed and when?
Sourcing	Selecting and managing suppliers	Who can provide the right quality, cost and reliability?
Operations	Coordinating production or service delivery	How should resources be scheduled?
Inventory	Balancing availability against holding cost	How much stock should be kept?
Logistics	Storage, transport and distribution	How should goods reach the required location?
Returns	Handling returns, repairs or recovery	What happens after a product comes back?

1. Planning and Demand Forecasting

Planning connects expected demand with the organisation’s ability to supply it. Teams may use historical sales, current orders, seasonal patterns, market knowledge and operational constraints to estimate future requirements. Forecasts are rarely perfect, so good planning also considers uncertainty and alternative scenarios.

Planning decisions affect the rest of the chain. If demand is overestimated, the organisation may buy too much, tie up cash in stock and incur storage costs. If it is underestimated, customers may face delays or unavailable products. The goal is not perfect prediction; it is informed preparation and timely adjustment.

2. Procurement and Supplier Management

Procurement covers the acquisition of goods and services an organisation needs. Price matters, but effective sourcing also considers quality, lead time, capacity, reliability, contractual terms, ethical expectations and risk. A low purchase price can become expensive if poor quality creates rework or unreliable delivery stops operations.

3. Inventory and Warehousing

Inventory provides a buffer between supply and demand, but it also costs money to purchase, store, insure and manage. Supply chain teams therefore balance availability with the risk of carrying too much stock. Different products may require different approaches depending on demand, value, shelf life, lead time and criticality.

Warehousing supports receiving, storage, picking, packing and dispatch. Accurate stock records and sensible layouts help reduce delays and errors. The warehouse is not separate from the wider chain: purchasing decisions influence incoming volumes, customer orders drive picking activity and transport schedules determine dispatch priorities.

4. Logistics and Distribution

Logistics manages the movement and storage of goods. It can include inbound transport from suppliers, movement between sites, outbound delivery to customers and coordination with carriers or third-party logistics providers. Decisions may involve route, mode of transport, delivery frequency, consolidation and service level.

The cheapest transport option is not automatically the best. A slower route may increase inventory requirements or miss a customer deadline. SCM evaluates trade-offs across the whole process rather than optimising one cost in isolation.

5. Information and Technology

Modern supply chains depend on accurate information. Enterprise systems, warehouse systems, transport platforms, supplier portals and analytics tools can help teams see orders, stock, capacity and delivery status. Technology can improve visibility, but it does not remove the need for sound processes or accurate data.

When records are inconsistent or teams use different assumptions, even sophisticated software can produce poor decisions. Data quality, clear ownership and communication therefore remain central supply chain disciplines.

The Benefits of Supply Chain Management

The benefits of supply chain management come from coordinating decisions that would otherwise be made separately. The exact value varies by organisation, but several benefits are common when processes are designed and managed well.

Better product or service availability: Planning and inventory decisions can help organisations reduce avoidable shortages and make resources available when customers or operations need them.

Stronger cost control: A joined-up view can reveal avoidable transport, storage, purchasing, rework and handling costs. Cost reduction should be balanced with service and risk rather than pursued in isolation.

More reliable delivery: Clear schedules, realistic lead times and better coordination with suppliers and carriers can support more consistent fulfilment.

Improved supplier performance: Defined expectations and regular performance review can support more dependable supplier relationships and earlier problem resolution.

Greater visibility: Shared information can help teams identify delays, stock issues or capacity constraints before they become larger problems.

More resilient decisions: Risk assessment, alternative suppliers, contingency plans and appropriate stock policies can help organisations prepare for disruption.

Better customer experience: Customers benefit when orders are accurate, available and delivered as promised, and when problems are handled transparently.

A Simple Supply Chain Example

Consider a company that sells packaged food. It needs ingredients and packaging from suppliers, production capacity at the right time, safe storage, accurate stock records and transport to retailers. If a packaging supplier is late, production may stop even when the ingredients are available. If demand rises unexpectedly, the company may need to change its production plan or delivery priorities.

Supply chain management brings these decisions together. The planning team shares demand information, procurement communicates with suppliers, operations confirms capacity, warehousing manages stock and logistics arranges delivery. Managers monitor exceptions and decide where trade-offs are acceptable. This coordination is the practical heart of SCM.

Supply Chain Management vs Logistics

The terms are related but not identical. Logistics usually focuses on the movement and storage of goods: transport, warehousing, distribution and related information. Supply chain management has a broader scope. It can include logistics, but also sourcing, supplier relationships, demand planning, inventory strategy, operations coordination and end-to-end performance.

A logistics manager might concentrate on warehouse efficiency and transport service. A supply chain manager may need to understand how purchasing, production, inventory and logistics decisions interact. In practice, job titles vary between organisations, so responsibilities should always be checked rather than inferred from the title alone.

Supply Chain Risk and Resilience

Supply chains can be disrupted by supplier failure, transport delays, quality problems, demand changes, system outages, extreme weather, geopolitical events or shortages of critical materials. Risk management begins by identifying which products, suppliers, routes or processes are most important and where dependency is concentrated.

Responses depend on the risk. An organisation might qualify an alternative supplier, hold additional stock for a critical item, improve visibility, revise contractual arrangements or develop a contingency route. Every response has a cost, so resilience is not the same as keeping maximum stock or duplicating everything. It is about making proportionate choices based on impact and likelihood.

Sustainability and Responsible Supply Chains

Supply chain decisions can influence material use, packaging, transport, waste, supplier practices and product returns. Organisations may therefore consider environmental and social factors alongside cost, quality and delivery. This can involve supplier standards, traceability, waste reduction, more efficient transport or circular approaches such as reuse and recovery.

Responsible supply chain management requires evidence rather than slogans. Targets should be connected to measurable actions and reliable information. The appropriate approach will depend on the organisation, sector, products and legal obligations that apply.

How Supply Chain Performance Is Measured

Performance measures help teams see whether the supply chain is meeting its purpose. Useful measures vary by business, but they often cover service, cost, speed, quality and inventory. Examples include on-time delivery, order accuracy, supplier lead time, stock availability, inventory turnover, forecast accuracy, return rates and transport cost.

Metrics should be interpreted together. Improving one measure can damage another: reducing inventory too aggressively may improve working capital while increasing shortages. Good management looks for balanced performance and investigates the reasons behind a result rather than rewarding a single number.

Who Works in Supply Chain Management?

SCM includes a wide range of roles rather than one standard career path. Entry and progression routes depend on the employer, sector and level of responsibility. Common areas include procurement, purchasing, demand planning, inventory control, warehousing, transport, logistics coordination, supplier management, operations and supply chain analysis.

For a role-by-role view, OHSC’s guide to supply chain management roles explains how responsibilities can differ across planning, sourcing, inventory, logistics and performance improvement.

Useful capabilities include numerical reasoning, organisation, communication, problem solving, negotiation, attention to detail and the ability to understand how one decision affects another part of the system. Digital confidence is increasingly useful because many roles involve spreadsheets, enterprise systems, dashboards or specialist planning and logistics software.

Learning Supply Chain Management Online

Learners who want structured study can compare OHSC’s supply chain courses online. The category includes introductory and more advanced study routes, so the right choice depends on your existing knowledge and the depth you need.

Before choosing a course, check the actual syllabus, level, study method, assessment and certificate information on the individual course page. A short introductory course can help you test the subject or strengthen basic understanding, while broader programmes may be more appropriate when you want deeper coverage. Course completion should not be presented as a guarantee of employment, promotion or professional status.

If cost is the main consideration, OHSC also offers a free Supply Chain Management short course. The current course page states that enrolment, online study materials and the course itself are free, while optional certificates can be purchased after successful completion. The wider free logistics and supply chain course collection provides additional introductory options.

How to Start Building Supply Chain Knowledge

Learn the end-to-end flow first. Understand how demand, sourcing, operations, inventory and delivery connect before specialising in one function.
Practise with simple examples. Map the supply chain for an everyday product and identify where delays, cost or quality problems could occur.
Build spreadsheet and data confidence. Even basic analysis can help with stock, supplier and delivery information.
Learn the language of the field. Terms such as lead time, safety stock, service level, forecast and supplier performance appear frequently in supply chain work.
Connect theory to your own workplace where possible. Observe how purchasing, stock, scheduling or delivery decisions are made and where information is shared.
Review job descriptions before choosing advanced study. This helps you identify which skills and knowledge are relevant to the type of role you actually want.

Common Misunderstandings About SCM

“Supply chain is just shipping.” Transport is one component. SCM also covers planning, sourcing, inventory, operations, information and relationships.

“The lowest cost is always best.” A cheaper option can create delays, quality failures or extra inventory. Decisions need to consider total impact.

“More stock always means better service.” Extra inventory may reduce some shortages but increases cost and can create waste or obsolescence.

“Technology fixes poor processes.” Systems can improve visibility and automation, but weak data or unclear responsibilities still lead to poor decisions.

“One course makes someone a supply chain professional.” Study can build knowledge, but capability also develops through experience, role-specific skills and continued learning.

Frequently Asked Questions

What is supply chain management in simple terms?

Supply chain management is the coordinated planning and control of how goods, services, information and resources move from suppliers through an organisation to customers. It connects sourcing, operations, inventory, logistics and related decisions.

What are the main functions of supply chain management?

Common functions include demand planning, procurement, supplier management, production or operations coordination, inventory control, warehousing, transport, distribution, returns and performance analysis.

What are the main benefits of supply chain management?

Potential benefits include better availability, more reliable delivery, stronger cost control, improved supplier coordination, greater visibility and more informed responses to disruption. Results depend on how well the system is designed and managed.

What is the difference between logistics and supply chain management?

Logistics usually focuses on movement and storage. Supply chain management is broader and can include logistics alongside sourcing, planning, inventory, operations and supplier relationships.

Is supply chain management only relevant to manufacturing?

No. Retail, healthcare, construction, hospitality, public services, e-commerce and many other sectors depend on suppliers, resources, information and delivery processes. The exact supply chain looks different in each setting.

What skills are useful in supply chain work?

Useful skills include planning, communication, numerical reasoning, problem solving, negotiation, organisation, data interpretation and attention to detail. The balance depends on the role.

The Value of Seeing the Whole Chain

The central idea behind supply chain management is connection. Purchasing affects inventory; inventory affects warehousing; production affects transport; delivery affects customers; and information affects every stage. Improving one activity without considering the rest can simply move a problem elsewhere.

A strong introduction to SCM therefore teaches more than individual techniques. It develops the habit of looking at flow, dependencies, trade-offs and evidence. Whether you are studying the subject for general business knowledge or considering a future role, understanding those relationships provides a practical foundation for deeper learning.

Frequently Asked Questions

Is this a beginner course?

It is an advanced, broad-ranging programme, but learners may come from different backgrounds. If you have no prior exposure to supply chain terminology, you may find an introductory course useful before working through the six modules. Because the syllabus spans strategic planning, operations and data-led decision-making, learners without sector experience may find it helpful to familiarise themselves with basic terms such as lead time, inventory, sourcing and distribution first. The course is not the same as the separate introductory free programme.

How long does the course take?

The published recommended study duration is 450 hours. Your calendar completion time will depend on how many hours you allocate each week and how much time you spend reviewing concepts. For example, studying around five hours per week would distribute 450 hours over approximately 90 weeks, while a higher weekly commitment would shorten the calendar period. These are illustrative calculations, not an official completion schedule or a guarantee of pace.

Can I study from home?

Yes. The course is delivered online and is designed for self-paced distance learning. A consistent routine can help with more technical sections. Keeping a glossary and relating concepts to a real product or organisation may make it easier to see how purchasing, warehousing and delivery decisions connect.

What is included in the current course price?

The listing shows £110 and states that both the QLS-endorsed and CPD-accredited digital certificates are included after successful completion. Promotional prices may change. The displayed price is subject to change, so the checkout information should be treated as the final source for the amount payable. The quoted fee refers to this particular paid course, not the separate free supply chain route.

Do I receive a Level 5 regulated qualification?

No regulated status should be inferred. The course is presented as QLS Level 5 with QLS endorsement and CPD accreditation; these are distinct from Ofqual-regulated qualifications. The Level 5 designation describes the level presented for this endorsed programme. It should not be described as equivalent to a regulated diploma, a licence to practise or automatic eligibility for a particular professional role.

Are the two certificates separate?

Yes. The course specifies a QLS-endorsed PDF certificate and a CPD-accredited PDF certificate, both included in the fee following successful completion. They document completion under different certification arrangements. Learners comparing credentials should look closely at the stated awarding or endorsing body, whether a certificate is digital or printed and the relevance to their own employer or learning goals.

Does the course include assessments?

The listing identifies online assessments. Exact assessment instructions are provided through the course learning arrangements. Assessments are a way to check understanding of the course material. The live listing does not establish a particular examination format for every module, so it would be misleading to promise a specific number of tests, assignments or attempts.

Can the course help with procurement knowledge?

Yes. Procurement, sourcing and supplier considerations appear within the six-module syllabus, alongside manufacturing, logistics and delivery. The material places purchasing decisions within the wider supply chain. It is useful for understanding why supplier reliability, contract requirements, material availability and collaboration with operations teams can matter as much as purchase price.

Does it cover warehouse management?

Yes. Module 5 concentrates on warehouse and inventory management, including digital systems and approaches to stock visibility. The module considers warehouses as part of an integrated system. Understanding how stock accuracy, storage decisions and order fulfilment affect procurement and delivery is important even for learners who do not work directly in a warehouse.

Will I learn about artificial intelligence?

Yes. Module 6 examines AI, data and technology in supply chain management, with attention to the opportunities and limitations of using analytical tools. The emphasis is on the role of technology, AI and data in supply chain operations, not on qualifying as a software engineer or gaining mastery of any particular commercial platform. Real implementations require appropriate data, human review and governance.

Is transport management a separate subject?

Transport and logistics form Module 4 of this programme. OHSC also offers a specialist transportation management systems course for learners seeking a different emphasis. A dedicated transport course can explore vehicle movements, routing and transport technology in greater depth, whereas this programme positions logistics and transport alongside sourcing, procurement, inventory and digital supply chain operations.

Will the course guarantee a supply chain job?

No course can guarantee employment. The learning may support your subject knowledge, but opportunities depend on experience, employer requirements and other factors. Employers may also assess sector knowledge, communication, practical systems experience and problem-solving ability. Learners can use the course concepts to develop informed examples for interviews, but hiring decisions remain with employers.

What are the main differences between supply chain and logistics?

Supply chain management coordinates interconnected sourcing, procurement, operations and delivery activities. Logistics concentrates more directly on storing and moving goods within that wider system. For instance, deciding which supplier to use or how much material to buy is a wider supply chain choice; arranging storage and transport of that material is more directly a logistics issue. The two disciplines overlap and need coordinated decisions.

Is this the same as a free supply chain course?

No. This is a paid 450-hour programme with two included PDF certificates. OHSC also lists separate free introductory supply chain courses, with different study durations and certificate arrangements. The free route serves an introductory purpose and has its own syllabus and certificate conditions. This paid programme covers six advanced modules, so comparing the actual topics and study commitment is more useful than comparing the course names alone.

Are there entry requirements?

The course highlights clear entry criteria but does not provide a specific prerequisite in the visible course summary. Review enrolment information if you need confirmation for your circumstances. Anyone considering enrolment should check the latest course-specific details before purchasing, particularly if they need confirmation about prior education, assessment arrangements or the suitability of the material for their experience.

No. All Supply Chain Courses Online are delivered through our virtual learning platform, allowing you to study entirely from home.

There are no deadlines or expiry dates. You can take as much time as you need, progressing at your own pace.

Yes. The published fee includes tutor support, digital study materials, and registration. Optional certificate upgrades are available but not compulsory.

Yes. A dedicated tutor is assigned to every learner, offering feedback, clarification, and help with more complex Supply Chain topics.

Absolutely. Our Logistics and Supply Chain Management Courses Online are open to students worldwide.

What is Supply Chain Management?It is the coordination of sourcing, production, transportation, and delivery of goods. Effective management ensures cost efficiency, smooth operations, and customer satisfaction.

Yes. Our introductory modules explain key processes step-by-step, making them ideal for newcomers exploring the field for the first time.

A computer or mobile device with Internet access is all you require. All course content is supplied online and can be accessed instantly after enrolment.

Learners aiming for structured professional growth often select our Supply Chain Management Certification Online Programs, which provide broader knowledge for career advancement.

Yes. Completing one of our Logistics and Supply Chain Management Courses Online can support careers in procurement, warehousing, transport coordination, distribution, and supply chain support roles.

A transportation management system is software used to help plan, execute, track and assess freight transport activity. Organisations may use it for shipment planning, carrier coordination, visibility and transport reporting. A TMS is typically one part of a wider supply chain technology environment. It may exchange information with order, warehouse and finance systems, although the exact functionality varies by product and organisation.

No specific commercial TMS platform is named in the verified syllabus. The course addresses transport-management systems and related logistics processes at a conceptual and operational level. That makes the course suitable for understanding the underlying concepts before considering software-specific training. It should not be presented as certification in any named platform.

The programme contains eight modules, beginning with logistics and transport-system fundamentals and ending with global logistics and trade.

The course page lists 450 study hours. Actual elapsed time will depend on how you schedule and progress through the online learning. The indicated hours are a course estimate, not a promise that every learner will finish within a particular number of calendar weeks. Plan regular sessions and allow time to revisit unfamiliar concepts.

Yes. The course is advertised as online and self-paced, allowing learners to plan study sessions around work and other commitments. A consistent study routine may be helpful, particularly when moving between interconnected topics such as transport planning, warehousing and risk management.

The page displayed £160 at the time of review, with a higher reference price of £400. Check the enrolment page for the fee applying when you register.

Yes. The course page states that QLS-endorsed and CPD-accredited PDF certificates are included in the course fee following successful completion. The two certificate types describe different recognition arrangements. QLS endorsement and CPD accreditation do not, by themselves, make an award an Ofqual-regulated qualification.

No such claim is verified. QLS endorsement and CPD accreditation should not be confused with an Ofqual-regulated qualification.

Yes. Warehouse Management Systems is Module 4, covering their role in coordinating inventory, orders and transport processes. This is useful because delays and inaccurate records in the warehouse can directly affect transport planning and delivery performance.

Yes. Module 7 is dedicated to Sustainability and Green Logistics, including ways environmental considerations connect with transport operations. The emphasis is on understanding operational choices and their possible consequences, rather than promising specific environmental savings.

Module 8 covers Global Logistics and Trade, including the practical complexities of cross-border transport and supply chain coordination. It introduces the significance of documentation, handovers and coordination, but learners should not treat a general course as a substitute for specialist customs or legal advice.

Yes. Logistics Planning and Optimization is Module 3, with attention to planning principles and methods for improving transportation processes. You can use the concepts to think critically about route options, delivery constraints, consolidation and the consequences of operational changes.

The course supports subject knowledge and professional development, but it does not guarantee employment or replace the experience, licences or requirements attached to particular roles.

What is supply chain management?

Supply chain management is the coordination of sourcing, purchasing, production, logistics and related information as goods move from suppliers towards customers. It helps an organisation balance availability, cost, quality and delivery requirements across activities that depend on one another.

What does this Level 3 certificate cover?

It covers four modules: the global context of supply chain management; planning, forecasting and sourcing; procurement, manufacturing and delivery; and logistics and transport management. The focus is on a connected overview of day-to-day operational functions.

How is this certificate different from the OHSC Level 5 course?

This course contains four modules and 200 recommended study hours. The Level 5 programme contains six modules and 450 hours, adding dedicated modules on warehouse and inventory management in the digital era and technology, AI and supply chain data.

Is this a Logistics Course Online?

Yes. Logistics and transport are important parts of the four-module syllabus. However, the programme also covers sourcing, forecasting, procurement and operations, so it is broader than a transport-only course.

Can someone with no supply chain experience enrol?

The course lists no formal entry requirements and describes the training as suitable for beginners. A willingness to work through business and operations concepts will help you make sense of the connections between its modules.

How many hours should I plan for?

The published course information recommends 200 study hours. This is a guide to the learning commitment rather than a promise that every learner will finish in exactly the same amount of time.

Can I study without attending a classroom?

Yes. The programme is delivered online and is designed for self-paced study. You can organise study sessions around other commitments rather than attending regular classroom sessions.

Are there assessments to complete?

Yes. The course lists online assessments. You must complete the relevant assessment requirements successfully to receive the completion certificates; the course does not specify a particular examination format or pass mark.

Does the £74 fee include certificates?

The published promotional price is £74. The course says that both the QLS-endorsed and CPD-accredited certificates in PDF format are included in the course price. Check the current offer at enrolment, as prices can change.

Is the QLS Level 3 certificate an Ofqual-regulated qualification?

No such regulated status is established by this course record. QLS endorsement describes the endorsement arrangement for the course; it is not the same as an Ofqual-regulated qualification. Verify any formal qualification requirements with the relevant receiving organisation.

Do I need a specific background in procurement?

No specialist procurement background is listed as an entry condition. The syllabus begins with supply chain fundamentals before developing the relationships between planning, sourcing, purchasing and delivery.

Will I learn about forecasting and sourcing?

Yes. Module 2 is devoted to planning, forecasting and sourcing. It explores how expected demand, supplier choices and operational requirements influence decisions about securing materials and goods.

Does the course teach warehouse software or AI tools?

Those are not stand-alone modules in this four-module syllabus. The separate six-module Level 5 course includes dedicated subjects on digital warehouse and inventory management and technology, AI and data in supply chains.

What kinds of roles is the subject relevant to?

The concepts may be useful for people exploring procurement support, warehouse administration, logistics coordination and operations-related work. Completion does not guarantee employment, professional registration or a particular job title.

Can I begin with a free programme instead?

Yes. OHSC has a separate collection of free introductory logistics and supply chain courses. Review the individual free-course for its syllabus and any optional certificate charges before choosing a study route.

What is the difference between sourcing and procurement?

Sourcing is concerned with identifying and evaluating potential suppliers and supply options. Procurement covers the broader practical process of obtaining what the organisation needs, including defining requirements, placing orders and managing purchasing activity. The two are connected, which is why the syllabus addresses sourcing in Module 2 and procurement operations in Module 3.

Why are demand forecasts important in supply chains?

A forecast helps an organisation anticipate quantities and timing before demand occurs. It can inform purchasing, production scheduling and stock decisions, but it is still an estimate that needs regular review. The course introduces the planning relationship between expected demand, supply availability and operational decisions rather than promising that forecasts will always be accurate.

Does this course cover international supply chain issues?

Yes. The first module considers supply chain management in a global context, including the wider challenges of coordinating organisations and goods across locations. The focus is on understanding how international relationships influence planning and logistics; the course is not presented as a specialist customs-compliance qualification.

Is the certificate suitable for existing operations staff?

It can provide a structured introduction for people whose work touches purchasing, dispatch, inventory administration or supplier communication. Whether it suits an individual’s needs depends on the responsibilities of their role and the depth of training required. More experienced learners may prefer comparing the larger Level 5 course before making a decision.

What should I check before choosing a supply chain qualification?

Compare the module list, total recommended hours, assessment method, course price and certificate arrangement. Just as importantly, determine whether you need general educational development, an employer-specified qualification or a regulated award. This QLS-endorsed Level 3 course supports introductory study and should be evaluated on that basis.