1000+ free courses
Our Leaner Stories
MS
Mohammad Nadim Samizada
Verified Learner
i am very happy from OHSC, all units were related to my training and they provided me full supports and fast action on every units that i submitted.
DC
Daniela Calvo
Verified Learner
I think the content of the course is quite complete. I loved that the language used is simple, since English is not my native language, it was very helpful for me to understand everything.
Cd
Carlos Eduardo de Carvalho
Verified Learner
The content and prompt reply.
MK
MOHASIN KHAN
Verified Learner
study materials are very easy language to understand and clear the doubts for future
MB
MR FILIPPO ANTONIO BARATTA BARATTA
Verified Learner
practical and educated intuitive
AT
Aleksandrina Toteva
Verified Learner
The online system is very simple to be used. Topics of the units were very interesting and I have learned a lot. I am very satisfied that I have enrolled for this course. What is more I have intention to start another course with OHSC in the future.
3 million+ learners
2 million+ graduates
195 countries
Frequently Asked Questions (FAQs)
Our Customer Service online programmes are open-ended and self-paced, giving you full freedom to learn whenever it suits your lifestyle. You’re not restricted by deadlines or weekly schedules.
No. All learning materials, assignments, and tutor communication are delivered digitally. You can complete the full programme without visiting a classroom or training centre.
Your enrolment fee covers online resources, tutor support, and your course registration. Certificate upgrades are available as optional extras but are not automatically added.
Yes. A tutor specialising in customer service and communication will be available throughout your studies to answer questions, guide your learning, and review your assignments.
Yes. Our Customer Service Online Courses welcome learners from all countries, and the digital learning platform can be accessed globally.
New learners typically start with our entry-level modules, which introduce key ideas such as communication etiquette, dealing with customer concerns, and delivering professional service.
Not at all. A computer, laptop, or tablet with internet access is enough. All materials for our Online Customer Service Courses are available through our learning portal.
Yes. Every aspect of the course—from reading materials to assignments—is carried out online, so you can study from home or work without attending physical sessions.
Once you finish the programme, you can request either a QLS-endorsed certificate or a CPD Certificate issued by the CPD Standards Office, depending on your preference.
Completing a Customer Service course may lead to positions such as support desk assistant, client relations helper, reception staff, call-handling assistant, or service team member. With experience, supervisory and team-leading roles may become accessible.