Retail Management Certificate

With Oxford Home Study Centre, every candidate enjoys the freedom to study at a pace and time to suit their lifestyle.  This exclusive Level 3 Retail Management Certificate takes place over a series of five engaging modules, each concluding with an online assessment:

Module 1. Essential Skills for Smart Selling                       

The course begins with a detailed introduction to selling skills, covering concepts such as customer-focused selling, consultative selling and the importance of ‘smart’ selling in retail.  Candidates study a detailed breakdown of the sales cycle, while considering how to build and credibility with clients and the importance of nurturing good customer relationships.

Module 2. Productivity Techniques for Maximum Selling

Module two turns attention to productivity in a retail setting, in which candidates learn how to evaluate the ‘needs’ and ‘wants’ of the customer.  The roles and functions of up-selling, cross-selling and value-added selling in retail are discussed, along with the 10 most common mistakes made by salespeople and how to avoid them.

Module 3. The Selling Process                                 

Candidates are then guided through each of the component stages of the personal selling process, while considering the differences between personal selling and general sales.  Several important selling theories are also discussed, along with the qualities and characteristics of the effective salesperson, various tools used in consumer protection and more.

Module 4. Dealing with Suppliers

The differences between procurement and purchasing are discussed in module four, in which candidates are presented with a detailed breakdown of the procurement cycle.  The importance of monitoring and measuring supplier performance is also discussed, along with the benefits of single sourcing and how to choose appropriate suppliers for a business.            

Module 5. Dealing with the Management of Stock

Concluding the course, module five provides a fascinating introduction to inventory management and the concept of ‘economic order quantity’.  Candidates consider the various different types of stock, techniques for buffering supply and demand, the costs of carrying stock and the importance of carrying safety stock to cope with unforeseen demand.

Explore various free courses on our website. You can even take a start with one of our Free Management courses today.

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

Career opportunities in retail management are broad and dynamic on a global basis.  Focus on one specific aspect of retail management, or work your way towards a senior leadership role at the top of the ladder.  Typical job titles in the field include team leader, store supervisor, warehouse manager, human resource manager, floor manager, sales specialist and many more besides.  Entry-level roles in retail management typically attach salaries in the region of £18,000 and up.

Who Should Take This Course?

This intermediate Level 3 Retail Management Certificate is open to anyone looking to build a successful long-term career in a retail setting.  The content of the course was created by a team of experienced academics, with the following applicants in mind:

• Newcomers with no retail background or experienced
• Members of the workforce pursuing promotion
• Managers, supervisors and team leaders at all levels
• Anyone who runs their own retail business
• Employees working in sales, marketing or PR
• Jobseekers looking to boost their employment prospects

Wherever you see yourself in five years, you’ll be a step closer to making it happen with a Retail Management Certificate on your CV!  Enrol online, or contact our student support team anytime for more information.