|Course at QLS||Level 3|
|Endorsement||Endorsed by Quality Licence Scheme|
|Study Method||Distance Learning|
|Course Duration||200 Recommended Study Hours|
|Entry Requirements||No Entry Requirements|
Unplanned eventualities and unexpected incidents represent normal and inevitable elements in the running of any business. In such instances, the effectiveness of contingency plans and the way in which they are implemented will determine the overall outcome. Being able to respond strongly and competently to any imaginable crisis is the mark of a reliable and robust business. By contrast, businesses unable to cope with potential crises are each day facing a dangerously uncertain future.
In an era of unprecedented economic instability and global competition, the services of the professional crisis management expert have never been more relevant. This crisis management course, provides the perfect basis upon which to build or further existing roles in both administrative and supervisory business capacities. While many larger businesses operate their own the crisis management teams, others involve private consultancies to oversee/evaluate operations.
A series of four highly-insightful modules of crisis management online course, introduce the core specifics of crisis management from a contemporary corporate perspective. Candidates explore the disciplines and industry insights the working professional requires, including key strategies for crisis planning, prevention, response and recovery. Learn how to manage crisis? Along with an overview of various types of crises at different levels, course content covers business continuity, crises team establishment and the key elements of the crisis audit.
This crisis management course online, is delivered over four in-depth modules:
Module 1 – What is Crisis Management?
The first course module sets out to enhance candidates’ understanding of exactly what crisis management is, along with how a crisis is defined from a contemporary corporate perspective. Additional subtopics introduced include the creation and value of crisis management teams, why crisis management in general matters and effective crisis management training techniques/strategies.
Module 2 – Conducting the Crisis Audit
Course Module 2 dissects the professional crisis audit, guiding candidates through each key stage and element in audit planning/implementation. Key questions to ask and investigate during the audit are explored and discussed, along with the online audit, the 360-degree audit and a breakdown of the risk matrix.
Module 3 – Developing a Response Process
The following course module focuses on developing a response process, to be implemented in event of any given crisis. Subtopics introduced include incident investigation strategies, the importance/value of expert consultations, professional crisis documentation and prioritisation of issues/challenges.
Module 4 – Establishing an Emergency Operations Centre
Closing the course, Module 4 introduces the concept of establishing an emergency operations centre for the purposes of business continuity, both during and following an emergency situation. The professional crisis plan is also broken down and investigated in further detail.
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.