Full Course
£100
£25060% OFF
Course Includes:
-
Online Study Mode
-
125 Recommended Study Hours
-
Study at your own Pace
-
Completion Certificate
Special offer
£100
£250Conflict Resolution Certificate Online
Learning Outcomes
- Basics of conflict resolution
- Identifying root causes of conflict
- Maintaining calm in difficult situations
- Active listening and communication
- Mediation and problem-solving techniques
- Foundations for a Conflict Resolution Certificate Online
Who should learn
this course
this course
- Team leaders and supervisors
- Customer service staff
- Support workers
- Educators and caregivers
- Community and youth workers
- Anyone seeking an Online Conflict Resolution Certificate
Syllabus
Module 1
What Is Conflict?
Module 2
Preventing Problems
Module 3
Managing Anger
Module 4
Conflict Resolution Techniques
Certifications
When you successfully complete our Certificate in Conflict Resolution QLS Level 2, we will provide you with both a QLS-endorsed certificate and a CPD-accredited certificate in PDF format. The cost of both digital certificates is already included in your course price, so there is no separate payment required for either certificate.
Full Course
£100
£25060% OFF
Course Includes:
-
Online Study Mode
-
125 Recommended Study Hours
-
Study at your own Pace
-
Completion Certificate
Key Aspects of Course
-
Study Fully Online -
CPD Certificate Included -
Tutor Support Included -
QLS Certificate Included -
Clear Entry Criteria -
Practical Learning -
Study at Your Pace -
Quality Course Materials -
Online Assessments
Special offer
£100
£250