Get 80% Discount on all Courses.
Certificate in Conflict Resolution QLS Level 2
Course at QLS Level 2
Endorsement Endorsed by Quality Licence Scheme
Study Method Distance Learning
Course Duration 125 Recommended Study Hours
Entry Requirements No Entry Requirements
Start Date Ongoing
Pay in Full
Get £ 272 Discount when you pay in full.
Discounted Fee: £ 340.00 £ 68
you can pay Oxford Home Study using payatrader
Pay in Instalments
£ 21 Deposit & 10 payments of £ 8 / Month
Total Fee: £ 340 £ 101
you can pay Oxford Home Study using payatrader

OHSC

Conflict Resolution Certificate Online

Wherever opinions, priorities and personalities differ, conflict will be inevitable.  When groups of people are brought together for any reason and for any period of time, occasional conflict is largely guaranteed.  As it is unrealistic to avoid conflict entirely, the most proactive approach is to learn how to better-manage conflict where it arises.  In business settings in particular, effective conflict management represents an extraordinarily valuable discipline of enormous interest to employers.  It is only when working teams function cohesively that true business efficiency can be reached.  As such, those who take charge of conflict-resolution play an important and direct role in facilitating overall business performance.

This conflict resolution certificate online, is ideally suited to those working in supervisory positions, or looking to enhance their career prospects.  Along with exploring how to effectively manage challenging behaviour, candidates on online conflict resolution certificate, learn how to transform difficult situations into opportunities for growth and improvement.  The value of preventing problems in the first place is discussed, along with an overview of essential anger-management techniques and how to identify/pursue mutually-beneficial resolutions.

Course content on this conflict resolution online course, is delivered over four in-depth modules:

Module 1 – What Is Conflict?

The course begins by exploring the concept of conflict from a contemporary perspective, incorporating a discussion of the effects/potential consequences of conflict.  Course content also takes a proactive look at the potential benefits that can arise from confrontation, the importance of maintaining reciprocal relationships and the role conflict plays as a communication method that in its own right. 

Module 2 – Preventing Problems

The second module focuses on preventative measures as a means by which to limit or prevent conflicts from arising in the first place.  Course content provides candidates with an overview of the Three Fs of conflict resolution – Facts, Frequency and Frustrated Relationships - along with the importance of acknowledging harmful misconceptions and how empathy plays a critically important role.

Module 3 – Managing Anger

Course Module 3 discusses how effectively managing anger can enhance conflict resolution efforts, exploring how to proactively manage both personal anger and third-party anger.  Candidates discuss the causes and triggers of challenging human behaviour, how to cope with criticism and several highly-effective self-protection techniques.

Module 4 – Conflict Resolution Techniques

Bringing the course to a close, Module 4 provides candidates with a breakdown of helpful conflict-resolution techniques and associated theoretical teachings.  Additional subtopics covered include self-change theory, the core elements of the conflict-resolution model, stress management, controlling negativity and better-handling personal thought processes.

Payment Option

Paying in Instalments: £340(Interest FREE Instalments)

Deposit: £70

No of Instalments: 10

Each Instalment: £27

Pay in Full: (£60 Discount) £280

Course Endorsed

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.


Related Courses You May Also Like

Certificate in Strategic Change Management QLS Level 3

Strategic Change Management (Level 3)
80%
off
Change Management Certification Online In personal and professional settings alike, change is the very foundation of new...
Find out more

Certificate in Team Leading QLS Level 2

Certificate in Team Leading Skills (Level 2)
80%
off
...
Find out more

Certificate in Crisis Management QLS Level 3

Crisis Management (Level 3)
80%
off
...
Find out more

Certificate in E-Commerce Management QLS Level 3

E-Commerce Management (Level 3)
80%
off
...
Find out more

Certificate in Performance Management QLS Level 3

Certificate in Performance Management (Level 3)
80%
off
...
Find out more

Certificate in Anger Management QLS Level 2

Anger Management (Level 2)
80%
off
...
Find out more

Certificate in Disability Awareness QLS Level 2

Disability Awareness (Level 2)
80%
off
...
Find out more

Certificate in Time Management QLS Level 2

Time Management (Level 2)
80%
off
...
Find out more

Certificate in Managing Virtual Work Place QLS Level 2

Managing Virtual Work Place (Level 2)
80%
off
...
Find out more

Certificate in Stress Management QLS Level 2

Stress Management (Level 2)
80%
off
...
Find out more

Certificate in Team Leading QLS Level 3

Certificate in Team Leading Skills (Level 3)
80%
off
...
Find out more

Certificate in Management QLS Level 3

Certificate in Management (Level 3)
80%
off
...
Find out more

Diploma in Management QLS Level 4

Diploma in Management (Level 4)
80%
off
...
Find out more

Certificate in Management QLS Level 1

management short course
80%
off
Management Short Course (Level 1) The step between team member and manager is both the biggest and most important any profe...
Find out more

Operations Management - Advanced Diploma QLS Level 5

Operations Management - Diploma Level 5
80%
off
...
Find out more

Operations Management - Diploma QLS Level 4

Operations Management - Diploma Level 4
80%
off
...
Find out more

Operations Management Certificate QLS Level 3

Operations Management Certificate - Level 3
80%
off
...
Find out more

Team Management - Advanced Diploma QLS Level 5

Team Management - Level 5 Diploma
80%
off
Team Management Certification Take your team leadership career to the next level starting today, with the full support...
Find out more

Diploma in Team Management QLS Level 4

Diploma in Team Management - Level 4
80%
off
Team Leader Skills Course  Master the art of effective team management and become the inspiring leader you know you...
Find out more

Advanced Certificate in Team Management at QLS Level 3

Team Management - Level 3
80%
off
Team Leading Level 3  Still dreaming of a high-flying career in team management? With this exclusive Team Leading...
Find out more

Team Management QLS Level 2

Team Management - Level 2
80%
off
Team Leading Level 2 Take a fascinating journey into the world of professional team leadership, exclusively with Oxford...
Find out more

Team Management Certificate QLS Level 1

Team Management - Level 1
80%
off
Team Leader Course Make today the day you take the most important step in your career journey, with the help and support...
Find out more

Retail Management - Advanced Diploma QLS Level 5

80%
off
Online Retail Management Certificate Take the next big step in your career journey, with this exclusive Online Retail Management...
Find out more

Retail Management Diploma QLS Level 4

80%
off
Store Management Course This advanced Level 4 Store Management Course could hold the key to the career of your dreams! ...
Find out more

Retail Management - Advanced Diploma QLS Level 3

80%
off
Retail Management Certificate Ready to take your career in retail to the next level?  Interested in joining one of...
Find out more

Diploma in Change Management QLS Level 5

80%
off
Change Management Course Looking for a flexible change management course you can take in your own time?  Interest...
Find out more

Advanced Diploma in Operations Management QLS Level 7

80%
off
Diploma in Operations Management  Fast-track your journey up the leadership ladder starting today, with this exclusive...
Find out more

Advanced Diploma in Management QLS Level 7

80%
off
Management Diploma Level 7  Leverage your leadership potential and climb the career ladder with confidence, with the hel...
Find out more

Diploma in Time Management QLS Level 5

80%
off
Time Management Course  Looking for a flexible time management course to suit your busy schedule?  An endors...
Find out more

Advanced Diploma in Crisis Management QLS Level 7

80%
off
Crisis Management Course Online  Are you capable of keeping a cool head when faced with an emergency? Do you have natura...
Find out more
Recent Blog Posts
Start Course Now
Testimonials