|Course Level||Level 4|
|Endorsed By||Endorsed by Quality Licence Scheme|
|Study Method||Online Learning|
|Course Duration||260 Hours Approx.|
|Entry Requirements||No Entry Requirements|
This advanced Level 4 Store Management Course could hold the key to the career of your dreams! Ideal for newcomers and experienced retail workers alike, this is an endorsed Retail Management 101 programme for leadership figures of the future. Enjoy the freedom to study our exclusive Retail Management Courses from Home, with no deadlines or time restrictions to worry about. Learn about the various factors that influence customer behaviour, along with the secret to smarter selling and how to deal with unprofitable customers. Build the communication and networking skills you’ll need to climb the ranks in a retail setting, as you work your way towards an endorsed Level 4 Retail Management Diploma. From start to finish, your personally-assigned tutor will provide the support you need to gain maximum value from your studies. Sign up for this Level 4 Retail Management Diploma online today, or contact the admissions team at Oxford Home Study Centre for more information.
Why Study Retail Management?
Effective retail management is what makes shopping an enjoyable and memorable experience. Contrary to popular belief, Retail Management is about far more than ensuring the right products are in the right places at the right price. Today’s demanding and discerning consumer is far more interested in the overall customer experience than these simple fundamentals. With competition in the retail sector at an all-time high, it’s the extent to which any given store stands out from the crowd that determines its popularity, performance and prosperity. This is why business owners worldwide are constantly on the lookout for talented leadership personnel to add to their ranks. Whether pursuing promotion or considering a completely new career, this Level 4 Retail Management Diploma could help you take that next big step!
This intensive Level 4 Retail Management Diploma takes a detailed look at the important skills, qualities and characteristics of retail personnel. Course content is delivered over a series of six modules, which conclude with online assessments your tutor will mark and return with helpful feedback:
Module 1. Essential Skills for Smart Selling
The course begins with an introduction to essential sales skills, including an overview of ‘smart’ selling and customer-focused selling. Each of the four stages of the sales cycle is explored in depth, along with the importance of building good customer relationships and how the classic ‘hard-sell’ approach to sales is becoming increasingly ineffective.
Module 2. Productivity Techniques for Maximum Selling
Module two focuses on productivity, providing candidates with helpful tips and guidelines for getting the most out of their work. Techniques for finding new clients and networking efficiently are also discussed, along with the reasons customers make purchases, how to maximise the value of every sale and the 10 most common mistakes made by salespersons.
Module 3. Communication Skills for Relationship Selling
Candidates then consider how communication skills and interpersonal skills can make all the difference in sales and retail. The importance of building strong working relationships is discussed, along with how to build and expand a professional network, the value of becoming an active listener and how to take control of nonverbal cues and body language.
Module 4. The Selling Process
An introduction to several critical selling theories follows in module four, along with the differences between personal selling and general sales promotion. Candidates study the behavioural equation theory and the buying formula theory, along with the characteristics of the effective salesperson, the tools used in consumer protection and a breakdown of the personal selling process.
Module 5. Dealing with Suppliers
Module five brings supplier relations into discussion, guiding candidates through the process of selecting appropriate suppliers and ensuring their consistent performance. The differences between purchasing and procurement are also discussed, alongside a detailed breakdown of the procurement cycle and how to deal with common supplier issues.
Module 6. Dealing with the Management of Stock
Concluding the course, module six provides a detailed introduction to inventory management and its functions in a retail setting. Candidates learn how to buffer supply and demand, while studying the various different types of stock, the true costs of carrying stock, how to choose the right time to place orders and the risks associated with stock shortages.
Paying in Instalments: £540(interest FREE Instalments)
No of Instalments: 12
Each Instalment: £36
Pay in Full: (£100 Discount) £440
At the end of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the Quality Licence Scheme. This means that Oxford home study centre has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford home study centre to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
Qualified and capable retail managers enjoy limitless access to a world of incredible opportunities. More importantly, the retail sector is famed for the speed at which entry-level employees are propelled through the ranks to more senior positions. Typical job titles in the field of retail management include team leader, shift manager, service supervisor, warehouse manager, sales manager, HR manager and many more besides. Whatever your current position and objectives, you’ll be one step closer to reaching your potential with a Level 4 Retail Management Diploma on your CV!
Who Should Take This Course?
Oxford Home Study Centre is committed to affordable, accessible and enjoyable distance learning for ambitious candidates worldwide. This endorsed Level 4 Retail Management Diploma may prove of particular interest to the following applicants:
With your assigned tutor and our complete student support team behind you, you’ll be on your way to the career of your dreams in no time! Get started on your Level 4 Retail Management Diploma today, or get in touch anytime if you have any questions.