|Course Level||Level 2|
|Awarding Body||ABC AWARDS|
|Study Method||Distance Learning|
|Course Duration||125 Recommended Study Hours|
|Entry Requirements||No Entry Requirements|
It is only when we face a communication breakdown that the true importance of strong communication becomes apparent. In the business world especially, miscommunication or messages lost in translation can have devastating consequences, short and long-term. From personal development to career progression and in all other areas of life, to be a strong communicator is to enjoy an advantageous position. Strong communication skills are universally valued and proactively sought by global brands and businesses, spanning every contemporary sector.
This online communication skills training, provides an intensive introduction to the role communication plays in a modern business setting. Over the course four intensive modules, of communication skills training online, candidates explore both the benefits of strong communication and the potential consequences of communication challenges/breakdowns. From body language to effective questioning to the development of outstanding listening skills, the core elements of quality communications are dissected and discussed.
Successful candidates may find their career prospects opening up significantly upon completion.
Communication skills online training, is delivered over four in-depth modules:
Module 1 – Communication Basics
The course begins with a broad overview of the concept of communication in general, focusing specifically on its value from a corporate perspective. Along with an introduction to effective probing techniques, candidate explore the power of asking the right questions, how to build/maintain strong interpersonal relations, the development of self-awareness and more.
Module 2 – Listening Skills
Course Module 2 centres on the primary differences between ‘listening’ and ‘hearing’, introducing candidates to the value of active listening skills and how to better-develop personal proficiency. Additional subtopics covered include demonstration cues, reading cues and the consequences of poor listening skills.
Module 3 – Body Language
An exploration of body language follows in Module 3, which dissects the concept of communicating without the use of spoken words. The influence body language can have on communication in general is discussed, along with how to both identify and respond to non-verbal signals/messages in general.
Module4 – Communication Styles
In the closing course module, candidates are provided with a detailed breakdown of the assertiveness formula and how it applies to business communications. Additional subtopics introduced include self-image creation, ensuring a message is heard in a business setting and the various communication styles that play a role in workplace communications.
Paying in Instalments: £340(Interest FREE Instalments)
No of Instalments: 10
Each Instalment: £27
Pay in Full: (£60 Discount) £280
At the end of this course successful learners will receive a Certificate of Achievementby ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that OHSC has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.
The course itself has been designed by OHSC to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.