|Course Level||Level 2|
|Awarding Body||ABC AWARDS|
|Study Method||Distance Learning|
|Course Duration||125 Recommended Study Hours|
|Entry Requirements||No Entry Requirements|
It is only when we face a communication breakdown that the true importance of strong communication becomes apparent. In the business world especially, miscommunication or messages lost in translation can have devastating consequences, short and long-term. From personal development to career progression and in all other areas of life, to be a strong communicator is to enjoy an advantageous position. Strong communication skills are universally valued and proactively sought by global brands and businesses, spanning every contemporary sector.
This online communication skills training, provides an intensive introduction to the role communication plays in a modern business setting. Over the course four intensive modules, of communication skills training online, candidates explore both the benefits of strong communication and the potential consequences of communication challenges/breakdowns. From body language to effective questioning to the development of outstanding listening skills, the core elements of quality communications are dissected and discussed.
Successful candidates may find their career prospects opening up significantly upon completion.
Communication skills online training, is delivered over four in-depth modules:
Module 1 – Communication Basics
The course begins with a broad overview of the concept of communication in general, focusing specifically on its value from a corporate perspective. Along with an introduction to effective probing techniques, candidate explore the power of asking the right questions, how to build/maintain strong interpersonal relations, the development of self-awareness and more.
Module 2 – Listening Skills
Course Module 2 centres on the primary differences between ‘listening’ and ‘hearing’, introducing candidates to the value of active listening skills and how to better-develop personal proficiency. Additional subtopics covered include demonstration cues, reading cues and the consequences of poor listening skills.
Module 3 – Body Language
An exploration of body language follows in Module 3, which dissects the concept of communicating without the use of spoken words. The influence body language can have on communication in general is discussed, along with how to both identify and respond to non-verbal signals/messages in general.
Module4 – Communication Styles
In the closing course module, candidates are provided with a detailed breakdown of the assertiveness formula and how it applies to business communications. Additional subtopics introduced include self-image creation, ensuring a message is heard in a business setting and the various communication styles that play a role in workplace communications.
Paying in Instalments: £340(Interest FREE Instalments)
No of Instalments: 10
Each Instalment: £27
Pay in Full: (£60 Discount) £280
At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Oxford home study centre has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford home study centre to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.