Oxford Home Study Centre is proud to offer a dynamic range of online business courses, created exclusively for distance learning and open for enrolment all year round. This self-paced Level 6 Diploma covers the following topics over a series of 16 online modules:
Module 1 - Introduction to Business Management
The course begins with an assessment of the owner’s role in business management, along with the obligations and entitlements of shareholders and key stakeholders. Important terms in business management are also discussed, along with typical duties and responsibilities involved in business management.
Module 2 - Managing Business Operations
The fundamentals of effective operations management are discussed in the second module, including an overview of the various different types of business operations. Strategies for more efficient operations management are presented and discussed, alongside an introduction to General Accepted Accounting Principles (GAAP).
Module 3 - Strategic Planning
Module Three takes a closer look at strategic planning from a broader perspective, introducing the concept of the strategic plan pyramid and its applications. Candidates learn how to establish objectives using the SPIRIT model, while touching upon the basics of business ethics and succession planning.
Module 4 - Building a Strong Customer Care Team
The importance of providing consistently superior customer care is emphasised and examined in Module Four, which also covers the steps involved in building a good customer care team. Candidates consider the ‘pillars of success’ in HR management, the importance of effective workforce performance management and more.
Module 5 - Building Better Teams
Module Five continues the team development and optimisation theme, guiding learners through the process of defining, evaluating and successfully managing teams. Each of the main stages in the team development process is examined independently and as part of a unified strategy.
Module 6 - Motivating Employees
The correlation between employee motivation and workforce output is then examined, with particular emphasis on the importance of identifying individual motivators. Learners are presented with a series of motivational theories, strategies for creating a motivational climate at work and arguments in favour of empowerment.
Module 7 - Performance Management
An introduction to the art of effective performance management follows in the seventh module, covering a selection of key areas of interest in performance management. Candidates consider the main goals of performance management, the purpose of performance management activities in the workplace and more.
Module 8 - Succession Planning
Module Eight outlines the steps that need to be taken to prepare a business for all eventualities, highlighting the most important components of a succession plan and who takes responsibility for succession planning. Key considerations when developing and implementing a succession plan are also presented and discussed.
Module 9 - Human Resources Management
A more detailed introduction to HR management is provided in Module Nine, which examines a series of roles and functions that fall within the remit of the HR department. Learners are also provided with a step-by-step overview of the recruitment process, along with the pros and cons of the various sources of recruitment.
Module 10 - Change Management
The human reaction to change is explored in the tenth module, which also looks at the pace of change and the different types of change that can occur in a business setting. A breakdown of the change cycle and its component phases is also presented and discussed.
Module 11 - Time Management
Module 11 offers a crash-course introduction to professional time management, outlining the benefits of establishing a routine and the importance of effective task prioritisation. The SPIRIT goal-setting methodology is brought back into discussion, along with the importance of acknowledging and overcoming procrastination.
Module 12 - Creative Thinking and Innovation
Tools, techniques and activities for encouraging innovation in a team are provided in Module 12, alongside a selection of individual techniques for creative thinking. Candidates consider the broad and diverse benefits of a workforce that’s inspired to think and act more creatively.
Module 13 - Negotiation Techniques
Negotiation skills and techniques for becoming a better negotiator follow in Module 13, including the art of knowing when to walk away and how to diplomatically handle objections. Learners are provided with a step by step guide to the different phases of negotiation, along with practical exercises for practicing negotiation skills.
Module 14 - Communication Skills
The benefits of becoming a better listener are explored at length in Module 14, which discusses the distinction between active listening and passive hearing. Additional topics covered include non-verbal messages, body language, demonstration cues, responding to feelings and more.
Module 15 - Administrative Skills
Module 15 details and discusses the core administrative skills all business managers must possess. Additional topics covered include the different types of business environments, an overview of the social responsibilities of a business and further leadership essentials.
Module 16 - Business Ethics
The course wraps up with an analysis of the benefits of business ethics, including the functions and objectives of a workplace code of ethics. Practical pointers for dealing with everyday ethical dilemmas are also provided, alongside an overview of several major philosophical approaches to ethics in business.
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