Certificate in Conflict Management

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Certificate in Conflict Management

Build the knowledge, skills, and confidence you need to become a more capable leadership figure, with this exclusive certificate in conflict management.  Now open for enrolment, this intermediate course on conflict resolution is ideal for anyone looking to boost their CV and their people management skills.  Oxford Home Study Centre offers endorsed conflict management training online 100% free of charge, with no hidden fees or costs. You will have access to all essential learning materials and will be able to complete the course at your own pace. Plus, with growing demand for individuals with strong conflict management skills, this free course is a great opportunity to learn a valuable skill set that can open doors to exciting new career opportunities.  Whether starting from scratch or looking to build on your existing conflict management skills, this endorsed certificate program comes highly recommended.

Our intermediate Certificate in Conflict Management is suitable for anyone looking to take more confident control over disputes and disagreements in the workplace.  Each module concludes with a multiple-choice assessment, which must be completed before proceeding to the next topic.  Course content examines the different stages of conflicts, the influence of nonverbal communication, strategies for anger management, the importance of proactive stress management, dealing with difficult people at work, and more.  We include all essential study aids as standard, and this course can be taken from any location worldwide – 100% free of charge.  Enrol with Oxford Home Study Centre and start your conflict management journey today, or contact our student support team anytime for more information.

By the end of this course the learner will be able to:

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.`
  • Learn what non-verbal messages tell others
  • Understand how to read visual cues more effectively
  • Control their own body language to strengthen their communication with others

All free online certificate courses at Oxford Home Study Centre are 100% free of charge from start to finish.  There is no enrolment fee, all study aids are provided via our online learning platform and all of our courses are self-paced for total flexibility.

Our exclusive free courses provide the perfect opportunity to expand your knowledge, develop new skills and explore new professions.  Upon completion of your free online certificate course, you will have the option of claiming one of three different types of certificates for a small fee:

  1. An official Course Completion Certificate from Oxford Home Study Centre
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

Each of these certificates could prove helpful in supporting future job applications, or helping you climb the career ladder with your current employer. All certificates are 100% optional upon successful completion of your course - available to purchase with your preferred postage option.

For more information on certificate costs, head over to our pricing page or contact a member of the team at Oxford Home Study Centre anytime. 


This Certificate in Conflict Management covers the following modules:

  1. Understanding Conflict and its Types
  2. Different Stages of Conflict
  3. The Role of Communication in Conflict Management
  4. Understanding Body Language
  5. Strategies for Anger Management
  6. Reducing Stress and Avoiding Conflict
  7. Dealing with Difficult People



Enhance your skills with our highly informative courses.


Pass the assignments by getting the required marks.


Get certified and enhance the worth of your CV.



Once you get certified, employers have more trust in your capabilities. You can easily add the certification to your credentials and share it everywhere.

Becoming a certified professional gives the impression that you have better skills and you are committed to enhancing your skills. As a result, your chances of getting hired got increased.

Enhancing your understanding and knowledge is the key to get hired, achieve a higher position, and pursue a new career.



CPD Approved
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All study aids and learning materials included
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Course Info

Course Level Level 3
Awarding Body OHSC
Study Method Online
Course Duration 200 hours
Entry Requirements Open to All
Start Date Ongoing