11 course(s) found.

Customer Service Courses Online

Discover what it means to deliver truly exceptional customer service courses online and take your career to the next level. OHSC is proud to offer the UK’s finest range of distance learning opportunities, for existing and future customer service professionals. 

With total flexibility and no deadlines to worry about, our Customer Service Courses Online, work around your lifestyle and schedule. Study in your free time for Customer Service courses online, with expert tutor support from day one.

The importance of providing world-class customer service with total consistency has never been greater. Enrol today with OHSC and take your career prospects to the next exciting level!

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  • Customer service professional assisting clients in a modern office – learn Certificate in Customer Services online

    Certificate in Customer Services QLS Level 3

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    23,427 students
    Online
    200 Recommended Study Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £74 £185.00
    Great service
    Highly rated
    Popular
    Trending
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  • Advanced customer service professional assisting clients and managing tasks – learn Advanced Diploma in Customer Services online

    Advanced Diploma in Customer Services QLS Level 5

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    20,263 students
    Online
    450 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £110 £275.00
    Great service
    Highly rated
    Popular
    Trending
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  • Call centre professional handling customer calls efficiently – learn Certificate in Call Centre Training QLS Level 3 online

    Certificate in Call Centre Training QLS Level 3

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    13,456 students
    Online
    200 Recommended Study Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £74 £185.00
    Great service
    Highly rated
    Popular
    Trending
    View Course
  • Professional negotiator discussing strategy with clients – learn Diploma in Negotiation Skills QLS Level 5 online

    Diploma in Negotiation Skills QLS Level 5

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    8,724 students
    Online
    450 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £110 £275.00
    Great service
    Highly rated
    Popular
    Trending
    View Course
  • CRM professional managing client relationships digitally – learn Customer Relationship Management Diploma QLS Level 5 online

    Customer Relationship Management (CRM) Diploma QLS Level 5

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    9,845 students
    Online
    450 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £110 £275.00
    Great service
    Highly rated
    Popular
    Trending
    View Course
  • Professional practicing active listening with clients – learn Level 5 Diploma in Active Listening Skills online

    Level 5 Diploma in Active Listening Skills

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    2,345 students
    Online
    450 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    SAVE 60%
    £110 £275.00
    Great service
    Highly rated
    Popular
    Trending
    View Course
  • Friendly customer service agent wearing headset – develop communication skills with OHSC short course online

    Communication Skills (Short Course)

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    47,822 students
    Online
    20 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    £0
    Great service
    Highly rated
    Popular
    Trending
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  • Smiling customer service professional on phone and laptop – learn to read body language with OHSC short course

    Understanding Body Language (Short Course)

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    42,146 students
    Online
    20 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    £0
    Great service
    Highly rated
    Popular
    Trending
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  • Close-up of smiling call centre agent with headset – study customer services skills online with OHSC

    Customer Services (Short Course)

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    68,946 students
    Online
    20 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    £0
    Great service
    Highly rated
    Popular
    Trending
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  • Customer service agent at computer with headset – learn AI-powered customer support skills online with OHSC

    Artificial Intelligence and Customer Service Course

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    380 students
    Online
    450 Hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    £0
    Great service
    Highly rated
    Popular
    Trending
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  • Smiling customer service agent wearing headset – explore AI for sales optimization short course with OHSC

    AI for Sales Optimization Course

    Distance learning | Tutor support via learning portal | Self paced course | Study materials available

    290 students
    Online
    200 hours - Self-paced
    Certificate(s) available
    Tutor support
    Examination(s) included
    Updated course
    Great service
    Highly rated
    Popular
    Trending
    £0
    Great service
    Highly rated
    Popular
    Trending
    View Course
Users

1000+ free courses

Learners

3 million+ learners

Graduates

2 million+ graduates

Countries

195 countries

Frequently Asked Questions (FAQs)

Yes. All our free courses include full access to study materials at no cost. You only pay if you choose to request a Certificate of Completion.

Absolutely. Completing Free Courses Online with Certificates shows employers you’re motivated, skilled, and committed to continuous learning.

You can complete the course at your own pace. Once you finish the assessments, you may request your Certificate of Completion right away.

We offer free courses in business, management, leadership, HR, customer service, travel, event planning, and more—each with optional certificates.

No. All free courses are open to everyone, with no prior qualifications or experience required.

Completion time varies by learner. Many students complete their free courses within a few days or a couple of weeks due to the flexible format.

Yes. Even in our free programs, learners have access to guidance and support to help them understand the course content.

Yes. To qualify for the optional certificate, you must pass the simple online assessments included at the end of each module.

Yes. After completing a free course, you can optionally purchase a CPD or QLS certificate for a small fee.

Definitely. Our free online courses are open worldwide, and students from any country can study and purchase their Certificate of Completion.