Proactive Listening
Strong communication requires more than speaking—it requires truly understanding others. This Proactive Listening short course is designed to help learners build meaningful connections by focusing on attentiveness, empathy, and clarity in communication. By learning the principles of Proactive Listening, students will gain practical tools to reduce misunderstandings, build trust, and strengthen both professional and personal relationships.
This Active Listening course explores practical skills to help individuals become better communicators. It introduces the techniques, benefits, and real-world applications of attentive listening, enabling learners to become more confident in conversations. Whether for the workplace, leadership, coaching, or everyday life, this short course will help you master the art of listening actively, ensuring your communication is always clear, constructive, and impactful.
Who Should Take This Course
This course is designed for a wide audience, including:
- Professionals seeking to improve workplace communication and collaboration.
- Managers and team leaders aiming to strengthen their leadership presence.
- HR and training professionals working in employee engagement and development.
- Customer service representatives who want to improve client relationships.
- Teachers, trainers, and coaches looking to enhance their communication impact.
- Students preparing for interviews, group discussions, and academic presentations.
- Career changers wanting to build strong interpersonal and professional skills.
- Entrepreneurs and business owners seeking to better connect with employees and clients.
- Individuals wanting to improve relationships in both personal and social contexts.
- Anyone interested in becoming a better listener and communicator in daily life.
By the end of this Active Listening short course, learners will be able to:
- Understand the core principles and importance of active and empathetic listening.
- Recognise common listening barriers and learn strategies to overcome them.
- Apply practical techniques to enhance both verbal and non-verbal communication.
- Improve self-awareness to become a more effective listener in conversations.
- Build trust, reduce misunderstandings, and strengthen professional relationships.
Upon successful completion of the Active Listening (Short Course), candidates will have two certificate options to choose from:
Option 1: Certificate Issued by the Quality Licence Scheme (QLS)
This certificate is issued by the Quality License Scheme, confirming that the course meets high-quality education standards. It is ideal for learners who wish to showcase their formal completion of a professionally developed training program.
Option 2: Accredited CPD Certificate Issued by the CPD Standards Office
Candidates also have the option to claim a Continuing Professional Development (CPD) certificate, accredited by the CPD Standards Office. This internationally recognized certificate is particularly suitable for professionals who want to demonstrate their commitment to ongoing development and enhance their CPD records.
Both certificates offer valuable recognition and can strengthen your professional profile across a range of industries.
COURSE CONTENT
This Free Active Listening (Short Course) covers the following modules:
Module 1 – Introduction to Active Listening
Discover the foundations of active listening, why it matters in communication, and how it enhances both personal and professional interactions.
Module 2 – Developing Self-Awareness as a Listener
Learn how to identify personal listening habits and improve focus, attention, and empathy when engaging in conversations.
Module 3 – Key Techniques for Active Listening
Explore proven strategies such as paraphrasing, clarifying, and using non-verbal cues to improve communication and understanding.
HOW IT WORKS
Enhance your skills with our highly informative courses.
Pass the assignments by getting the required marks.
Get certified and enhance the worth of your CV.
WHY GET CERTIFIED
Earning a certification builds employer confidence in your skills. You can effortlessly add the credential to your portfolio and share it across platforms.
Earning a certification showcases your advanced skills and commitment to professional growth. This significantly increases your chances of getting hired.
Expanding your knowledge and skills is essential for landing a job, advancing to higher positions, and exploring new career paths.
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Course Info
| Course Level | Short Course |
| Awarding Body | OHSC |
| Course Duration | 200 Recommended Study Hours |
| Entry Requirements | Open to All |
| Start Date | Ongoing |
