Develop a more thoughtful understanding of non-verbal communication through gestures, posture, facial expression and eye contact. This Level 1 course from Oxford Home Study Centre focuses on observation and self-awareness, not on claiming that one signal reveals exactly what another person thinks or feels.
The course is delivered online, open to all and designed for approximately 20 hours of self-paced study. Meaning depends on language, context, culture and individual behaviour, so body language should never be interpreted from an isolated gesture.
What You Can Learn
- The role of non-verbal communication alongside spoken language
- How posture and gestures may shape an interaction
- Greater awareness of personal communication habits
- Why context matters when considering expressions and eye contact
- Why body language is not a reliable lie detector
Who Is This Course For?
- Beginners interested in non-verbal communication
- Customer-facing employees reflecting on professional interactions
- Students preparing for interviews, presentations or group work
- Team members seeking greater awareness of their communication style
Continue Your Learning
Explore related customer service courses, compare other free customer service programmes, or review the separate Body Language and Confidence course.
Frequently Asked Questions
Can body language reveal exactly what someone thinks?
No. Non-verbal signals are ambiguous and should be considered alongside words, circumstances and individual or cultural differences.
Is the course free?
Study access and assessments are free. Optional certificates carry a fee.
Does the course teach lie detection?
No. Body language alone is not a dependable way to determine deception.

