PA Course Online 

This fully endorsed Level 1 PA and Secretarial Skills Certificate is open to candidates worldwide, with no prior knowledge or experience required.  Course content is delivered over a series of three in-depth modules, each of which concludes with an online assessment for submission to your assigned tutor:

Module 1 - The Job Functions of a PA / Secretary

The first module presents a detailed overview of the various functions and responsibilities of the personal assistant or secretary.  Along with the skills and knowledge required to succeed in the field, candidates also explore the personal qualities and character traits of the successful PA.  The relationship between the PA and their employer is also examined.

Module 2 - Telephone Skills

The second module turns attention to telephone skills, outlining the importance of polished and professional communication as a PA.  Candidates learn how to communicate more effectively and influentially by telephone, screen incoming calls, take messages, redirect calls as appropriate and more.

Module 3 - Writing Business Letters

The course concludes with an introduction to the art of writing professional business letters.  Several common types of business letters and documents are presented and discussed, along with helpful tips and guidelines for penning engaging, influential and important letters for internal and external recipients alike.

Explore various free courses on our website. You can even take a start with one of our Free Administrative Skills courses today.

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

An endorsed Level 1 PA and Secretarial Skills Certificate could open the door to a wide variety of career prospects, ranging from high-profile positions with established employers to rewarding self-employment opportunities. The benefits of advanced administrative and secretarial skills extend to almost every professional position in an organizational setting. From entry-level admin workers through to executives and business owners, highly developed admin skills are of universal value. Successful PAs can expect to earn anything from £20,000 to more than £50,000 per year, depending on location and experience.