Full Course

£80

£400
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Course Includes:
  • ci Online Study Mode
  • ci 450 Hours
  • ci Study at your own Pace
  • ci Completion Certificate

Key Aspects of Course

  • icon Level 5 Diploma
  • icon Full Online Course
  • icon CPD Approved
  • icon Employer Approved
  • icon Fully Endorsed Course
  • icon 450 Hours Training
  • icon No Entry Requirements
  • icon Boost Your Resume
  • icon Own Pace Study
  • icon Premium Course Material
  • icon Completion Certificate
Special offer

£80

£400
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Interpersonal Skills (Advanced Diploma)

 

The Interpersonal Skills course is designed to help learners strengthen the essential abilities needed to connect, collaborate, and succeed in both personal and professional environments. Strong interpersonal abilities are critical for building trust, fostering teamwork, and navigating challenging situations with confidence. This course introduces practical strategies for enhancing communication, empathy, and relationship-building skills that are relevant across industries and career paths.

 

By the end of the program, learners will have the tools to manage emotions effectively, resolve conflicts constructively, and build meaningful professional relationships. With a focus on self-awareness, adaptability, and clear communication, this course empowers participants to improve their interpersonal skills and develop the confidence required to thrive in today’s interconnected and fast-changing workplace.

Learning Outcomes
  • Effective communication strategies
  • Self-awareness and self-management techniques
  • Building trust and professional collaboration
  • Handling difficult conversations confidently
  • Emotional intelligence in relationships
  • Conflict resolution and problem-solving methods
  • Digital communication and virtual etiquette
  • Long-term relationship-building skills
Who should learn
this course
  • Business leaders and managers
  • Customer service professionals
  • HR practitioners and recruiters
  • Team leaders and supervisors
  • Entrepreneurs and freelancers
  • Students and graduates
  • Sales and marketing professionals
  • Anyone seeking to improve interpersonal abilities

SYLLABUS

Module 1

Module 1

Introduction to Interpersonal Skills

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Module 2

Module 2

Building Self-Awareness and Self-Management

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Module 3

Module 3

Communication Skills for Connection and Clarity

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Module 4

Module 4

Emotional Intelligence in Professional Relationships

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Module 5

Module 5

Building Trust and Collaborative Relationships

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Module 6

Module 6

Conflict Resolution and Difficult Conversations

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Module 7

Module 7

Digital Interpersonal Skills and Virtual Etiquette

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Module 8

Module 8

Sustaining Professional Relationships and Continuous Development

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Future market Growth
35 Billion

Expected AI Soft Skills market growth by the end of 2026

65% Growth

Increased in growth in different learning organizations

Career opportunities

Average Salary

£35k - £65k per Annum

Hiring Companies

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Certifications
Frequently Asked Questions (FAQs)

Yes. Our AI Soft Skills programmes are designed for flexible learning. You can progress through each module when it’s convenient for you—no submission dates, no restrictive timetables.

No classroom visits are required. The full learning experience—including activities, readings, and assessments—takes place entirely online.

Your course fee covers tutor support, learning materials, and access to all modules. Optional certificates are available if you choose, but they are not automatically added to your enrolment.

Every learner is supported by a tutor with experience in communication, leadership, and behavioural development. Your tutor will help clarify difficult topics and provide personalised feedback on your work.

Yes. Students from any part of the world can enrol in our distance learning programmes, as long as they have a reliable internet connection.

If you're new to the field of interpersonal and workplace skills, our beginner-friendly modules offer a solid foundation. You’ll explore areas such as leadership behaviour, communication etiquette, and emotional awareness—ideal for first-time learners.

A computer, tablet, or smartphone with internet access is sufficient. All readings, videos, and assignments are delivered through our online learning platform.

We offer dedicated modules that allow you to study leadership as a soft skill. These topics explore decision-making, motivation, influence, and team interaction, all presented through online study materials.

Once you complete the programme, you may request either a QLS-endorsed certificate or a CPD certificate issued by the CPD Standards Office, depending on your preference.

Strong soft skills—communication, adaptability, teamwork, leadership—remain essential in workplaces increasingly shaped by AI. These programmes help you stand out in customer-facing roles, remote work environments, team projects, and entry-level leadership positions.