| Course at QLS | Level 2 |
| Endorsement | Endorsed by Quality Licence Scheme |
| Study Method | Distance Learning |
| Course Duration | 125 Recommended Study Hours |
| Entry Requirements | No Entry Requirements |
| Start Date | Ongoing |
It is only when we face a communication breakdown that the true importance of strong communication becomes apparent. In the business world especially, miscommunication or messages lost in translation can have devastating consequences, short and long-term. From personal development to career progression and in all other areas of life, to be a strong communicator is to enjoy an advantageous position. Strong communication skills are universally valued and proactively sought by global brands and businesses, spanning every contemporary sector.
This online communication skills training, provides an intensive introduction to the role communication plays in a modern business setting. Over the course four intensive modules, of communication skills training online, candidates explore both the benefits of strong communication and the potential consequences of communication challenges/breakdowns. From body language to effective questioning to the development of outstanding listening skills, the core elements of quality communications are dissected and discussed.
Successful candidates may find their career prospects opening up significantly upon completion.
Communication skills online training, is delivered over four in-depth modules:
Module 1 – Communication Basics
The course begins with a broad overview of the concept of communication in general, focusing specifically on its value from a corporate perspective. Along with an introduction to effective probing techniques, candidate explore the power of asking the right questions, how to build/maintain strong interpersonal relations, the development of self-awareness and more.
Module 2 – Listening Skills
Course Module 2 centres on the primary differences between ‘listening’ and ‘hearing’, introducing candidates to the value of active listening skills and how to better-develop personal proficiency. Additional subtopics covered include demonstration cues, reading cues and the consequences of poor listening skills.
Module 3 – Body Language
An exploration of body language follows in Module 3, which dissects the concept of communicating without the use of spoken words. The influence body language can have on communication in general is discussed, along with how to both identify and respond to non-verbal signals/messages in general.
Module4 – Communication Styles
In the closing course module, candidates are provided with a detailed breakdown of the assertiveness formula and how it applies to business communications. Additional subtopics introduced include self-image creation, ensuring a message is heard in a business setting and the various communication styles that play a role in workplace communications.
Paying in Instalments: £340(Interest FREE Instalments)
Deposit: £70
No of Instalments: 10
Each Instalment: £27
Pay in Full: (£60 Discount) £280
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
