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Full Course

£50

£250
80% OFF

4.2

(5 reviews)
30-Days money-back guarantee
Course Includes:
  • ci Online Study Mode
  • ci 125 Recommended Study Hours
  • ci Study at your own Pace
  • ci Completion Certificate

Key Aspects of Course

  • icon Level 5 Diploma
  • icon Full Online Course
  • icon CPD Approved
  • icon Employer Approved
  • icon Fully Endorsed Course
  • icon 450 Hours Training
  • icon No Entry Requirements
  • icon Boost Your Resume
  • icon Own Pace Study
  • icon Premium Course Material
  • icon Completion Certificate
Special offer

£50

£250
paygroup

Online Communication Skills Training

 

It is only when we face a communication breakdown that the true importance of strong communication becomes apparent. In the business world especially, miscommunication or messages lost in translation can have devastating consequences, short and long-term. From personal development to career progression and in all other areas of life, to be a strong communicator is to enjoy an advantageous position. Strong communication skills are universally valued and proactively sought by global brands and businesses, spanning every contemporary sector.

 

This online communication skills training,  provides an intensive introduction to the role communication plays in a modern business setting. Over the course four intensive modules, of communication skills training online, candidates explore both the benefits of strong communication and the potential consequences of communication challenges/breakdowns. From body language to effective questioning to the development of outstanding listening skills, the core elements of quality communications are dissected and discussed.

 

Successful candidates may find their career prospects opening up significantly upon completion. 

Learning Outcomes
  • Workplace communication basics
  • Clear verbal and written communication
  • Foundations for Online Communication Skills Training
  • Active listening techniques
  • Team and interdepartmental interaction skills
Who should learn
this course
  • Office and administrative staff
  • Customer service employees
  • Team leaders and supervisors
  • New workplace entrants
  • Anyone seeking Communication Skills Training Online or Communication Skills Online Training

SYLLABUS

Module 1

Module 1

Communication Basics

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Module 2

Module 2

Listening Skills

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Module 3

Module 3

Body Language

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Module 4

Module 4

Communication Styles

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Future market Growth
100 Billion

Expected Business Studies market growth by the end of 2026

70% Growth

Increased in growth in different learning organizations

Career opportunities

Average Salary

£28k - £62k per Annum

Hiring Companies

  • Hiring Company Logo 1
  • Hiring Company Logo 2
  • Hiring Company Logo 3
Certifications

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

Frequently Asked Questions (FAQs)

All of our Business Studies Online programmes are fully self-paced, allowing you to study whenever it fits your schedule. There are no fixed deadlines, making it easy to balance education with work or personal commitments.

No. Our Distance Learning Business Courses are delivered 100% online. You can access lessons, assignments, and tutor support from any location without attending a physical classroom.

The listed course fee includes all study materials, tutor support, and registration. Optional certificate upgrades are available, but no additional charges are added automatically.

Yes. Every student is assigned a personal tutor with expertise in business studies. Your tutor will guide you through the course, offer feedback on assignments, and help you understand complex business concepts.

Absolutely. Our Business Studies Online courses are open to learners worldwide. All materials and assessments are accessible from anywhere with an internet connection.

Our foundation-level Distance Learning Business Courses are ideal for beginners. They introduce essential business concepts—including management, marketing, and business operations—before progressing to advanced topics.

You’ll only need a computer or tablet with reliable internet access. All learning materials for our Online Business Certificate Programs are provided digitally, with no additional software required.

Yes. All modules, assignments, and assessments in our Business Studies Online programs are delivered and completed online. No classroom attendance is required at any point.

Upon successful completion, you can claim either an endorsed certificate issued by the Quality Licence Scheme (QLS) or a CPD Certificate issued by the CPD Standards Office. Both options validate your skills and knowledge gained through our Business Management Online Courses, helping you enhance your professional profile and career prospects.

Graduates can pursue entry-level roles such as business assistant, administrative coordinator, customer service representative, marketing support staff, or operations assistant. Advanced study may lead to management, consultancy, and entrepreneurial opportunities.