This accredited hotel manager course includes seven mandatory modules, starting with a comprehensive overview of the Hospitality Industry, Hotel Front Office Operations, the Various Departments of Hotels, and managing Food and Beverage Operations. The course also covers crucial areas of Recruiting in the Hotel Industry, Staff Training and Development, and Strategies for Improved Interdepartmental Communication. For your optional module, choose between mastering the art of Dealing with Difficult People or Anger Management. With our management hotel courses, becoming a high-profile hotel manager starts here – enrol online today.
Course Structure:
The Diploma in Hotel Management Level 5 comprises a total of 90 credits, ensuring a comprehensive understanding of intermediate hotel management principles. Each module contributes to your overall proficiency and expertise in the field.
How Will You Study?
Our user-friendly online learning platform is accessible 24/7, allowing you to study at your own pace using a desktop computer, laptop, mobile, or tablet.
Assessment Methods:
Assessment methods include assignments based on MCQs designed to apply your knowledge in real-world scenarios, ensuring a hands-on and effective learning experience.
Results and Certificate:
Upon successfully completing all mandatory and optional modules, you will be awarded the Diploma in Hotel Management Level 5 by EBMA, recognizing your intermediate knowledge and skills in the field of hotel management.
Who Is This Course For?
These management hotel courses are suitable for individuals who:
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Have some experience in hotel management and seek to advance their knowledge.
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Aspire to pursue mid-level managerial roles in hotel operations.
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Desire a flexible learning option for personal and professional development in the dynamic field of hotel management.
Mandatory Modules:
Module 1: Hospitality Industry: Overview
Gain a comprehensive understanding of the hospitality industry, exploring key concepts, trends, and dynamics that shape the global hotel management landscape.
Module 2: Principles of Hotel Front Office Operations
Explore the principles and practices of hotel front office operations, focusing on efficient management techniques for reception, reservations, and guest services.
Module 3: Various Departments of Hotels
Investigate the essential aspects of various hotel departments, understanding their functions and roles in delivering exceptional guest experiences.
Module 4: Management of Food and Beverage Operations
Attain advanced insights into managing food and beverage operations, exploring concepts and techniques to ensure high-quality dining experiences for hotel guests.
Module 5: Recruiting in the Hotel Industry
Explore the intricacies of recruiting in the hotel industry, focusing on effective strategies for hiring qualified personnel to meet the unique demands of hospitality.
Module 6: Staff Training and Development in the Hospitality Industry
Understand the importance of staff training and development in the hospitality industry, exploring techniques to enhance employee skills and performance.
Module 7: Strategies for Improved Interdepartmental Communication
Explore advanced strategies for fostering effective communication between hotel departments, ensuring seamless coordination and collaboration.
Optional Modules:
Module 8: Dealing with Difficult People:
Develop skills in dealing with difficult people, understanding strategies for effective communication and conflict resolution in challenging situations.
Module 9: Anger Management:
Develop techniques for anger management, focusing on strategies to maintain composure and professionalism in high-stress situations within the hotel industry.
OHSC Certificate of Completion - Digital certificate
Digital certificate - Included.
EBMA Accredited Certificate of Completion - Hard copy certificate
Hard copy certificate - £95
Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.
Upon completing this intermediate course, you'll be well-prepared for roles such as Hotel Manager, Front Office Manager, or Food and Beverage Manager. Consider further qualifications or career advancements in the dynamic field of hotel management.
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