|Course Level||Level 5|
|Endorsed By||Endorsed By ABC Awards and Certa Awards|
|Study Method||Online Learning|
|Course Duration||320 Hours Approx|
|Entry Requirements||No Entry Requirements|
Breathe new life into your hospitality career today, with this exclusive Level 5 Hotel Management Course! Study the functions and mechanics of each individual hotel department in-depth, along with how to bring everything together as a complete hospitality product! Learn how to build, develop and maintain a strong workforce, create an engaging marketing strategy and take charge of both internal and external communications. Master the art of delivering an enjoyable and memorable experience for every guest, as you work your way through your endorsed Level 5 Hotel Management Certificate Courses! With the committed support of Oxford Home Study Centre, you’ll be checking-in to a successful hospitality career in no time!
Why Study Hotel Management?
Worldwide, the hospitality sector is one of the most robust, flexible and accessible. Whatever your interests and talents, you’ll find the perfect place to put them to use in hospitality. Hotel management is a dynamic and enjoyable field, paving the way for successful careers in key markets worldwide. Each year, the hotel industry generates hundreds of billions of dollars in collective revenues. People will always seek quality accommodation for a variety of purposes. As a result, business owners and employers are constantly on the lookout for talented and capable hotel managers. With a Level 5 Diploma in Hotel Management, this incredible industry is yours for the taking!
Exclusive to Oxford Home Study Centre, our most advanced Hotel Management Qualification are open to newcomers and existing members of the workforce alike. Study in your own time, exploring the art of hotel management across the following 10 modules:
Unit 1. Hospitality Industry: Overview
The course begins with a detailed overview of the hospitality sector, incorporating the daily duties and responsibilities of hotel management personnel. The recent history of the hospitality industry is also discussed, along with the various different accommodation types, organisational structures within a hotel and an introduction to hotel management systems.
Unit 2. Principles of Hotel Front Office Operations
Module two guides candidates through the primary functions and responsibilities of the hotel front desk, which includes an overview of popular hotel reservation systems. The importance of seamlessness between front and back office operations is discussed, along with check-in processes, guest departures and how to effectively supervise a front office team.
Unit 3. Various Departments of Hotels
An overview of housekeeping, engineering and security departments follows in module three, along with key personnel and their respective duties. The importance of meticulous housekeeping standards is discussed, along with how to create an emergency communication plan, tending to maintenance requirements across the hotel and more.
Unit 4. Management of Food and Beverage Operations
Module four provides a fascinating introduction to food and beverage operations in a hotel environment. The objectives of F&B departments are discussed, along with how to effectively plan menus, restaurant layout and design considerations, budgeting, cost control, selection of beverages, fulfilling guests’ requirements and working with restaurant IT systems.
Unit 5. Recruiting in the Hotel Industry
The responsibilities of the hotel’s HR department are outlined in module five, in which candidates learn how to locate, attract, recruit and retain quality candidates. Mandatory training and ongoing career development are discussed, along with how to analyse the effectiveness of a training program and a complete overview of the employee interview process.
Unit 6. Staff Training and Development in the Hospitality Industry
Module six continues with a more detailed exploration of staff training and development, along with the mutual value of promoting from within. Employee performance reviews and career development interviews are discussed, along with how to collect and present feedback in a fair and constructive manner.
Unit 7. Strategies for Improved Interdepartmental Communication
Candidates then discuss the value of seamless interdepartmental communications between the various hotel departments. The importance of a cohesive working culture is explored, along with how to avoid communication breakdowns, effective strategies for improving interdepartmental communications and more.
Unit 8. Marketing Strategies for Hotel Industry
An introduction to the fundamentals of hospitality marketing follows in module eight, guiding candidates through the process of producing and implementing an effective marketing strategy. Candidates learn how to view and present the hotel as a unified hospitality product, decide on an appropriate pricing structure for services provided and anticipate guests’ expectations.
Unit 9. Hospitality Accounting
A series of accountancy concepts in hospitality environments follow in module nine, in which candidates learn how to record and monitor a hotel’s financial performance. Hotel folios, front desk account types and a series of hotel accountancy standards are discussed in-depth.
Unit 10. Managing Quality Service in Hospitality
Concluding the course, module 11 details the limitless value of continuously striving for excellence in a hospitality setting. Candidates study the process of evaluating the performance of the hotel and its workforce, in accordance with regulatory requirements and the metrics considered by official awarding bodies within the hospitality industry.
Paying in Instalments: £640(interest FREE Instalments)
No of Instalments: 12
Each Instalment: £40
Pay in Full: (£100 Discount) £540
At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Oxford home study centre has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford home study centre to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
Qualified hotel managers enjoy the freedom to work in almost any major market worldwide. Upon successful completion of this course, candidates will have the opportunity to put their skills and knowledge to use in a variety of hospitality roles. Team leader, restaurant manager, bar manager, reception manager, HR manager – just a few of the incredible job titles that fall within hospitality management. Entry-level salaries typically begin around the £20,000 mark.
Who Should Take This Course?
We take pride in offering a complete range of dynamic distance learning programmes for ambitious candidates worldwide. This Level 5 Diploma in Hotel Management was designed for:
From start to finish, you can count on the committed support of your own personally-assigned tutor! Enrol online, or contact the team at Oxford Home Study Centre for more information!