|Course Level||Level 3|
|Endorsed By||Endorsed By ABC Awards and Certa Awards|
|Study Method||Online Learning|
|Course Duration||200 Hours Approx.|
|Entry Requirements||No Entry Requirements|
Take control of your career and capitalise on your potential, with this exclusive secretarial course from Oxford Home Study Centre! Our endorsed secretary courses online are open to ambitious candidates worldwide, with no entry requirements to fulfil and no time-restrictions imposed. An affordable alternative to traditional secretary classes, this intermediate Level 3 PA and Secretarial Skills Certificate provides a fascinating introduction to one of the world’s most dynamic professions. Study the job functions of the professional PA, take your telephone skills to the next level and learn how to make important travel arrangements on behalf of your employer. Build the confidence to organize business events and meetings, write professional business letters and maintain accurate records of incoming and outgoing communications. Arm yourself with the skills and talents needed to build a successful career as a PA, while boosting your CV with an endorsed Level 3 PA and Secretarial Skills Certificate! Sign up online, or contact a member of the team at Oxford Home Study Centre for more information!
Why Study Personal Assistant and Secretarial Skills?
To study personal assistant and secretarial skills is to arm yourself with a uniquely relevant and sought-after set of competencies. The vast majority of businesses worldwide rely on talented PAs and secretarial personnel to handle wide-reaching administrative responsibilities. Some PAs support just a single high-ranking executive, while others perform essential admin functions for extensive teams. Across the board, however, the key to success as a PA or secretary lies in a combination of exceptional organizational skills and the ability to multitask. Successful PAs enjoy the most remarkable career prospects, working with business leaders, executives and elite entrepreneurs worldwide. It’s an incredible journey that starts with a single step – why not take yours right now?
At Oxford Home Study Centre, we take pride in offering affordable online education for ambitious candidates worldwide. This exclusive Level 3 PA and Secretarial Skills Certificate comprises seven engaging modules, each of which concludes with an online assessment your assigned tutor will return with helpful feedback:
Module 1 - The Job Functions of a PA / Secretary
The course begins by examining the primary job functions and responsibilities of the professional PA or secretary. The everyday routine and working environment of the PA is discussed, along with the skills, knowledge and personal qualities needed to succeed in the field. The relationship between the PA and their employer is also examined.
Module 2 - Telephone Skills
The importance of advanced telephone skills as a PA or secretary is discussed in the second module, which also covers making and receiving phone calls on behalf of other people. Candidates are presented with a series of helpful guidelines for effectively screening calls, taking messages, dealing with high call volumes, handling challenging queries and more.
Module 3 - Mail Services and Shipping
A detailed introduction to domestic and international mail and shipping services follows in module three, in which candidates learn how to select the most appropriate carrier for any given shipment. Additional concepts brought into discussion include packaging, insurance, shipping fragile or high-value items and how to prevent shipments being delayed or lost during transit.
Module 4 - Travel Arrangements
Module four guides candidates through the process of making important travel arrangements on behalf of their employer. The potential advantages and disadvantages of working with travel agents are discussed, along with key considerations when choosing transportation methods, the benefits of booking accommodation online, how to communicate special requests and more.
Module 5 - Organising Meetings
Several common types of meetings and their respective functions are introduced in module five, which breaks down the process of organizing important events from scratch. Candidates learn how to take ownership of venue selection, issuing delegate invitations and generally ensuring the objectives of the meeting are achieved.
Module 6 - Keeping Accurate Records
An introduction to record keeping follows in module six, in which the importance of keeping detailed and accurate records is discussed in-depth. The advanced and disadvantages of digital files and hard copies are discussed, along with how and why important records should be backed up and how to keep accurate records when working between multiple computers.
Module 7 - Writing Business Letters
Concluding the course, module seven provides a detailed breakdown of some of the most important business letters a PA or secretary is expected to produce. Candidates learn how to write personal letters, business letters, effective email communications and more. Key considerations when penning letters on behalf of other people are also presented and discussed.
Paying in Instalments: £385(Interest FREE Instalments)
No of Instalments: 12
Each Instalment: £25
Pay in Full: (£75 Discount) £310
At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Oxford home study centre has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford home study centre to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.