|Course at QLS||Level 4|
|Endorsement||Endorsed by Quality Licence Scheme|
|Study Method||Online Learning|
|Course Duration||400 Hours|
|Entry Requirements||No Entry Requirements|
Climb the leadership ladder with confidence and take your career a step further, with this endorsed Level 4 Office Management Course! Find your perfect office management course online with Oxford Home Study Centre and enrol online in seconds. Our most advanced office management courses are ideal for enthusiastic and ambitious candidates with high-level leadership positions in their sights. With full tutor support and all learning resources included, our endorsed office management courses represent unbeatable value for money. Learn how to take ownership of key duties and responsibilities in a business environment, including employee performance management, risk management, customer relationship management, team management and more. Learn how to pen professional business documents, manage your time more effectively and organize all types of important meetings. Work your way towards a Level 4 Office Management Diploma and the career of your dreams could be right at your fingertips!
Why Study Office Management?
To step into a leadership position for the first time is to radically transform your long-term outlook. Transitioning from team member to team leader, supervisor or manager isn’t easy, but can nonetheless be the most important and rewarding step in any career journey. Rather than simply functioning as a member of the team, you immediately take ownership of important issues and activities at a variety of levels. Recruitment and deployment, training and development, conflict resolution, resource allocation, performance management, team leadership – just a few of the responsibilities that fall within the field of office management. All of which must be handled alongside an extensive array of important administrative duties. A career in office management or leadership isn’t for the fainthearted, but can nonetheless be fulfilling and financially rewarding in equally high measures.
This exclusive Level 4 Office Management Diploma provides an intensive introduction to the art of effective leadership in an office environment. Course content is delivered over a series of eight insightful modules, each of which concludes with an online assessment for submission to your assigned tutor:
Module 1. Understanding Administrative Systems
The course begins with a detailed investigation of the contemporary business environment, discussing the functions and objectives of administrative systems. Candidates study the characteristics of an effective administrative system, the potential consequences of ineffective admin and the primary roles and responsibilities of key office management personnel.
Module 2. Professional Documents
A variety of important business documents are introduced and examined in the second module, in which candidates consider the structure and purpose of several formal letters and communications. The importance of accuracy and appropriate tonality is discussed, along with helpful guidelines for more effective proofreading and the cornerstones of effective internal and external communications.
Module 3. Performance Management
Module three turns attention to performance management, outlining a series of helpful tools and techniques for boosting individual employee performance and wider team performance. The benefits of a high-performing team are discussed, along with several common reasons for substandard team performance and the importance of motivation in a business environment.
Module 4. Meeting Management
Learners are then guided through the process of organizing and managing several different types of business meetings. The importance of choosing an appropriate venue and time for any given meeting is discussed, along with how to combat common problems when organizing meetings and the cornerstones of an effective, engaging and worthwhile meeting.
Module 5. Team Management
The art of effective team management is discussed at length in module five, which examines the benefits and potential drawbacks of team-based work. Potential barriers to effective team performance are presented and discussed, along with the role of the office manager in motivating and inspiring every member of the team to perform at their highest level.
Module 6. Change Management
An introduction to change management follows in module six, which focuses primarily on the inevitability of change and the potential benefits of change in a business environment. The consequences of failing to adapt appropriately to change are also discussed, along with a detailed breakdown of the ‘change cycle’ and its component stages.
Module 7. Customer Relations
Module seven examines the direct relationship between customer relationship management and wider business performance. The importance of building and maintaining strong customer relations is discussed, along with the concepts of ‘positive’ and ‘negative’ customers, how customer relations can impact a broader PR strategy and how to restore faith in dissatisfied or unhappy customers.
Module 8. Risk Management
Concluding the course, module eight provides an intensive introduction to the functions, objectives and logistics of risk management. Candidates study each stage of the risk management and mitigation process in depth, while considering the potential consequences of substandard risk management, the components of an effective risk management strategy and the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate).
Paying in Instalments: £540(interest FREE Instalments)
No of Instalments: 12
Each Instalment: £36
Pay in Full: (£100 Discount) £440
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
The satisfaction of stepping into a leadership position for the first time is beyond compare. For some, the dream is to climb the corporate ladder to the highest management or leadership levels. For others, it’s all about taking that first major step towards self-employment or business ownership. However ambitious your goals may be, you’ll be a big a step closer to reaching them with an endorsed Level 4 Office Management Diploma on your CV. Entry-level leadership positions typically attach salaries in the region of £20,000 and up.
Who Should Take This Course?
At Oxford home Study Centre, our endorsed distance learning programmes are open to ambitious and enthusiastic candidates worldwide. This exclusive Level 4 Office Management Diploma was designed by a team of experienced academics with the following applicants in mind.
Wherever you see yourself in five years, you’ll be closer to achieving your goals than ever before with a Level 4 Office Management Diploma on your resume! Sign up online, or contact a member of the team at Oxford Home Study Centre for more information.