Office Administration Course 

Oxford Home Study Centre is proud to offer a wide range of endorsed office management courses, with no entry requirements and no time restrictions imposed. Out most advanced Level 5 Office Management Diploma is delivered over a series of 11 modules, which conclude with online assessments for submission to your assigned tutor:

Module 1. Understanding Administrative Systems

The course begins with an in-depth introduction to administrative systems, detailing the functions and objectives of key office admin procedures and personnel. Candidates learn how to create and implement a viable office admin strategy, overcome several common challenges in an office admin environment and evaluate the effectiveness of an existing administrative system.

Module 2. Professional Documents    

Module two presents a series of essential office documents, discussing their functions, structure and purpose in an office management setting. Candidates consider the characteristics of a quality business document, how to assess the accuracy of professional documents, the importance of appropriate sentence structure and a series of essential proofreading guidelines.

Module 3. Performance Management

The art of effective performance management is discussed in module three, in which candidates learn how to assess and improve employee performance through strategic feedback provision and performance reviews. Some of the more common barriers to workplace efficiency are discussed, along with the consequences of demotivation and how to build to a motivated team.

Module 4. Meeting Management

Candidates are then guided through the process of organising and leading important meetings, including notifying attendees, selecting an appropriate date, time and venue, ensuring the environment is appropriate and more. Several different types of meetings and their functions are also discussed, along with how to effectively address potential issues when planning meetings of various kinds.

Module 5. Resource Management

In module five, learners examine the connection between effective resource management and business-wide efficiency. Candidates consider the various different resource classifications, the art of ‘doing more with less’ and the importance of continually analysing and assessing the efficiency of resource allocation/use at a variety of levels.

Module 6. Team Management

Module six bring leadership qualities and characteristics into discussion, along with the importance of inspiring team leadership and motivation. The advantages and disadvantages of team-based work are discussed, along with several common team management challenges, guidelines for optimising team performance and an introduction to Bruce Tuckman's Team Development Model.

Module 7. Human Resource Management

The importance of strategic human resource management is discussed in module seven, which guides candidates through the process of recruiting, selecting, deploying, supervising and optimising every member of the workforce. The HR manager’s functions and responsibilities are discussed, along with common HR management issues and the key to successful delegation.

Module 8. Change Management

Module eight discusses the extent to which the office manager can (and must) accept and embrace change in a positive and proactive way.  The concept of change in an organisational setting is discussed, along with a breakdown of the change cycle and the potential consequences of an ineffective or absent change management strategy in the workplace.

Module 9. Time Management

The art of effective time management is then discussed in module nine, in which candidates are presented with several tips and guidelines for making better use of their time.  The importance of avoiding procrastination is also discussed, along with how to manage a complex and varied workload, several useful time-planning tools and how to establish goals in accordance with the SPIRIT model – Specific, Prizes, Individuals, Review, Inspiring, Time-Bound.

Module 10. Customer Relations

The importance of building and maintaining strong customer relationships is discussed in module 10, in which candidates are introduced to the concepts of the ‘positive’ customer and the ‘negative’ customer.  The relationship between reputation management and customer relationship management is also discussed, along with the cornerstones of an effective customer satisfaction and retention strategy.

Module 11. Risk Management

Bringing the course to a close, module 11 guides candidates through the process of creating and implementing a viable risk management framework.  Each stage of the risk identification and mitigation process is discussed, along with the concept of the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate) and the potential consequences of failing to manage risk proactively in a business environment.

Explore various free courses on our website. You can even take a start with one of our free Administrative Skills courses today.

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

A career in office management could take you places you never dreamed possible.  Whether your goal is to climb the ranks to an advanced leadership level or perhaps go into business as your own boss, this advanced Level 5 Office Management Diploma could help you take that next big step.  Stepping into a leadership role for the first time is the biggest and most important transition you’ll make in your entire career journey.  A transition you’ll find much easier to navigate successfully with a Level 5 Office Management Diploma on your CV.

Who Should Take This Course?

At Oxford Home Study Centre, we take pride in helping candidates from all backgrounds achieve their goals through quality online education.  This advanced Level 5 Office Management Diploma was designed by a team of noted academics with the following applicants in mind:

• Candidates pursuing higher-level leadership positions
• Office managers and supervisors at all levels
• Members of the workforce pursuing promotion
• Entrepreneurs and prospective business owners
• Anyone interested in an office management career
• Jobseekers working on their CVs and career prospects

With all study aids and learning resources included in the initial fee, our courses represent unbeatable value for money.  Get started on your Level 5 Office Management Diploma today, or contact the admissions team at OHSC more information.