|Course Level||Level 5|
|Endorsed By||Endorsed By ABC Awards and Certa Awards|
|Study Method||Online Learning|
|Course Duration||320 Hours Approx|
|Entry Requirements||No Entry Requirements|
Fast-track your progression and enhance your long-term outlook, with our most advanced Office Administration Course to date! Exclusive to Oxford Home Study Centre, this Level 5 Office Administration Certificate is open to ambitious candidates all over the world. Study the administrative and supervisory functions of leadership figures in an office environment, along with the importance of strategic resource allocation and how to write professional business documents. Master the art of performance management, HR management, risk management and change management, as you work your way towards an advanced Level 5 Office Management Diploma. Along with all required study aids and learning resources, our endorsed office administration courses come with free expert tutor support as standard. Enrol online today, or contact the student support team at Oxford Home Study Centre for more information.
Why Study Office Management?
One of the biggest advantages of a career in office management is the limitless scope for progression. Even from an entry-level supervisor role, the journey to top-level leadership can be surprisingly fast. Whether new to office admin or ready to take your current career a step further, this exclusive Level 5 Office Management Diploma could make all the different. Businesses worldwide rely on capable and confident office management to oversee their employees and activities. To succeed in office management, you need to be motivated, enthusiastic, approachable and the ultimate multi-tasker. In return, you can expect high earnings potential and plenty of career advancement opportunities. It’s simply a case of taking that first big step – why not take yours today?
Oxford Home Study Centre is proud to offer a wide range of endorsed office management courses, with no entry requirements and no time restrictions imposed. Out most advanced Level 5 Office Management Diploma is delivered over a series of 11 modules, which conclude with online assessments for submission to your assigned tutor:
Module 1. Understanding Administrative Systems
The course begins with an in-depth introduction to administrative systems, detailing the functions and objectives of key office admin procedures and personnel. Candidates learn how to create and implement a viable office admin strategy, overcome several common challenges in an office admin environment and evaluate the effectiveness of an existing administrative system.
Module 2. Professional Documents
Module two presents a series of essential office documents, discussing their functions, structure and purpose in an office management setting. Candidates consider the characteristics of a quality business document, how to assess the accuracy of professional documents, the importance of appropriate sentence structure and a series of essential proofreading guidelines.
Module 3. Performance Management
The art of effective performance management is discussed in module three, in which candidates learn how to assess and improve employee performance through strategic feedback provision and performance reviews. Some of the more common barriers to workplace efficiency are discussed, along with the consequences of demotivation and how to build to a motivated team.
Module 4. Meeting Management
Candidates are then guided through the process of organising and leading important meetings, including notifying attendees, selecting an appropriate date, time and venue, ensuring the environment is appropriate and more. Several different types of meetings and their functions are also discussed, along with how to effectively address potential issues when planning meetings of various kinds.
Module 5. Resource Management
In module five, learners examine the connection between effective resource management and business-wide efficiency. Candidates consider the various different resource classifications, the art of ‘doing more with less’ and the importance of continually analysing and assessing the efficiency of resource allocation/use at a variety of levels.
Module 6. Team Management
Module six bring leadership qualities and characteristics into discussion, along with the importance of inspiring team leadership and motivation. The advantages and disadvantages of team-based work are discussed, along with several common team management challenges, guidelines for optimising team performance and an introduction to Bruce Tuckman's Team Development Model.
Module 7. Human Resource Management
The importance of strategic human resource management is discussed in module seven, which guides candidates through the process of recruiting, selecting, deploying, supervising and optimising every member of the workforce. The HR manager’s functions and responsibilities are discussed, along with common HR management issues and the key to successful delegation.
Module 8. Change Management
Module eight discusses the extent to which the office manager can (and must) accept and embrace change in a positive and proactive way. The concept of change in an organisational setting is discussed, along with a breakdown of the change cycle and the potential consequences of an ineffective or absent change management strategy in the workplace.
Module 9. Time Management
The art of effective time management is then discussed in module nine, in which candidates are presented with several tips and guidelines for making better use of their time. The importance of avoiding procrastination is also discussed, along with how to manage a complex and varied workload, several useful time-planning tools and how to establish goals in accordance with the SPIRIT model – Specific, Prizes, Individuals, Review, Inspiring, Time-Bound.
Module 10. Customer Relations
The importance of building and maintaining strong customer relationships is discussed in module 10, in which candidates are introduced to the concepts of the ‘positive’ customer and the ‘negative’ customer. The relationship between reputation management and customer relationship management is also discussed, along with the cornerstones of an effective customer satisfaction and retention strategy.
Module 11. Risk Management
Bringing the course to a close, module 11 guides candidates through the process of creating and implementing a viable risk management framework. Each stage of the risk identification and mitigation process is discussed, along with the concept of the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate) and the potential consequences of failing to manage risk proactively in a business environment.
Paying in Instalments: £640(interest FREE Instalments)
No of Instalments: 12
Each Instalment: £40
Pay in Full: (£100 Discount) £540
At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Oxford home study centre has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford home study centre to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.