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Diploma in Negotiation Skills QLS Level 5
Course at QLS Level 5
Endorsement Endorsed by Quality Licence Scheme
Study Method Online
Course Duration 450 Hours
Entry Requirements There are no particular entry requirements
Start Date Ongoing
Pay in Full
Get £ 89.91 Discount when you pay in full.
Discounted Fee: £ 99.90 £ 9.99
you can pay Oxford Home Study using payatrader

Online Negotiation Course 

Learn how to become a more confident and capable negotiator, with this exclusive online negotiation course.  This is an endorsed negotiation certificate program at Level 5, providing an insightful introduction to the development of strategic negotiation skills.  Discover how interpersonal communication skills and active listening skills hold the key to successful negotiations.  Learn how to plan and prepare for important negotiations, build a persuasive personality and use assertiveness to your advantage.  Enjoy the freedom to study in your own time and at a pace that suits your lifestyle, with no deadlines or time restrictions imposed.  Start your Level 5 Negotiation Skills Diploma today, or contact the team at Oxford Home Study Centre to learn more.

OHSC 
	Online Negotiation Course 

	Learn how to become a more confident and capable negotiator, with this exclusive online negotiation course.  This is an endorsed negotiation certificate program at Level 5, providing an insightful introduction to the development of strategic negotiation skills.  Discover how interpersonal communication skills and active listening skills hold the key to successful negotiations.  Learn how to plan and prepare for important negotiations, build a persuasive personality and use assertiveness to your advantage.  Enjoy the freedom to study in your own time and at a pace that suits your lifestyle, with no deadlines or time restrictions imposed.  Start your Level 5 Negotiation Skills Diploma today, or contact the team at Oxford Home Study Centre to learn more.

Why Study Negotiation Skills?

Developing advanced negotiation skills is not only about getting where you want to be in your professional life.  To become a master negotiator is to benefit in a variety of ways, both in the workplace and elsewhere.  Confident and capable negotiators are able to influence outcomes in a way that benefits them personally, or the businesses they represent. They know that negotiating isn’t about winning or losing, but reaching a mutually amicable outcome where both parties benefit.  Confidence, self-assuredness and honed communication skills hold the key to successful negotiations. Whether looking to become a master negotiator for professional advancement or simply take your communication skills a step further, this Level 5 Negotiation Skills Diploma comes highly recommended.

At Oxford Home Study Centre, we offer a diverse portfolio of distance learning programmes for flexible career development.  This exclusive Level 5 Negotiation Skills Diploma comprises 12 in-depth modules, covering the topics and knowledge areas outlined below.

  • Module 1 - The Characteristics of a Successful Negotiator
  • Module 2 - Preparing for Negotiations
  • Module 3 - The Negotiation Process
  • Module 4 - Developing Persuasion & Influencing Skills
  • Module 5 - Developing Communication Skills
  • Module 6 - Developing Active Listening Skills
  • Module 7 - Understanding Body Language
  • Module 8 - Assertiveness and Self Confidence
  • Module 9 - Anger Management
  • Module 10 - Stress Management
  • Module 11 - Negotiation Tactics for Closing a Better Deal
  • Module 12 - Overcoming Sales Objections

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

Anyone looking to become a more capable negotiator could find this course invaluable.  Negotiation and communication skills are of universal relevance and value, irrespective of profession or position.  For jobseekers, negotiation skills could translate to a major edge over rival candidates. For business owners and decisionmakers, the importance of good negotiating skills is self-explanatory.  In short, this course could be just the thing for anyone looking to maximise their potential at work, by becoming a more persuasive and influential negotiator.

Who Should Take This Course?

Oxford Home Study Centre welcomes ambitious candidates from all backgrounds, with no entry requirements applicable on any of our courses. This Level 5 Negotiation Skills Diploma may prove of particular interest to the following applicants:

  • Candidates looking to enhance their interpersonal communication skills
  • Anyone interested in becoming a more active and engaged listener
  • Business owners, managers and decisionmakers involved in negotiations
  • Anyone who works in a sales or marketing position
  • Individuals who struggle to persuade, influence and engage others
  • Anyone who finds negotiating uncomfortable or awkward

Enrol online and start your Level 5 Negotiation Skills Diploma today, or reach out to a member of the team at Oxford Home Study Centre if you have any questions.

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Online customer service is a top priority for all eCommerce businesses and anyone who uses a website to represent their business.  Today’s consumer expects and demands only the highest-quality customer service when shopping online, or doing business with any company with an online presence.

The key to providing outstanding online customer service lies in showing customers the same priority you would in a conventional store or office. This means being courteous and available at all times, responding quickly to questions, treating every interaction as a priority and ensuring every customer leaves satisfied.

The term 'online customer service’ is used in reference to any service provided to help, support and advise customers via digital channels.  This extends to a wide variety of different types of customer support, including real-time live chat, email support, social media support, publishing FAQ pages and communicating via Skype.

A good customer service training course will always focus predominantly on the ‘Three Ps’ of excellent customer service - professionalism, patience and putting people first.  In addition, an effective customer service training course will emphasise the importance of both soft skills and hard skills to succeed in a customer service setting.

Choosing the best customer service course means first establishing your objectives and determining what you intend to get out of the course. We offer a wide variety of endorsed courses from entry-level awards to diploma-level customer service programs.  All of which are 100% self-paced for maximum flexibility.

All of our courses are delivered 100% online, with no classroom time or in-person meetings involved.  All course materials and assignments are delivered via our dynamic online learning platform, where you can access, download and print the materials for your course. On-demand tutor support is also available throughout your studies.

You will be provided with a free certificate of completion by e-mail, once you have successfully completed your course.  This certificate provides proof of your knowledge and skills, and could therefore be useful in supporting your CV.  Endorsed certificates and diplomas are available at an additional cost.

We offer a wide range of free online certificate programmes covering a variety of disciplines.  All of which are 100% free to take from anywhere in the world, complete with all course materials and study aids included as standard. Browse our free online certificate programmes online, or call anytime to learn more.