The introductory module explores the key traits of successful negotiators, highlighting essential qualities such as confidence, adaptability, and effective communication.

This module guides candidates through effective preparation techniques, including goal setting, research, and strategy development to improve negotiation outcomes.

Candidates are introduced to the key stages of negotiation, covering planning, discussion, bargaining, and closing to ensure positive and effective outcomes.

This module focuses on strategies for building influence, enhancing persuasion techniques, and effectively guiding conversations toward desired outcomes.

Candidates explore essential communication techniques to improve clarity, build rapport, and ensure effective dialogue during negotiations.

This module emphasizes active listening strategies to improve understanding, build trust, and identify key points in negotiation discussions.

Candidates explore the role of body language in communication, learning how to interpret gestures, posture, and expressions to enhance negotiation success.

This module empowers candidates with practical techniques for developing assertiveness, boosting self-confidence, and maintaining composure in high-pressure negotiations.

Candidates explore effective anger management strategies to remain calm, professional, and focused when faced with challenging negotiation situations.

This module introduces stress management techniques to help candidates maintain focus, reduce anxiety, and perform effectively under pressure.

Candidates explore proven tactics to confidently close negotiations, secure favourable terms, and build long-term business relationships.

The final module offers practical strategies for addressing and overcoming common sales objections, enabling candidates to confidently manage resistance and drive positive outcomes.