Our exclusive library of tourism courses online was created by a team of industry veterans, in conjunction with seasoned academics. Course content is delivered over a series of 12 modules, each of which concludes with an online assessment for submission to your tutor:
Unit 1. An introduction to Travel & Tourism
The course begins by providing candidates with a detailed introduction to the contemporary travel and tourism industry. The evolution of the sector is discussed at length, along with the various different types of tourism and the reasons people travel. A series of important points of appeal with regard to tourist destinations are also discussed.
Unit 2. Tourism Management: Tourism Products & Services
Module 2 brings popular tourism products and services into the discussion, outlining their most appealing characteristics and selling-points. The contributory components within common tourism products are discussed individually, along with an exploration of the marketing mix in travel and tourism.
Unit 3. The Concept of Tourism & Tourism Systems
Candidates then study the mechanics and functions of the global travel and tourism industry, along with its growing relevance and value to 21st century society. Typical duties and responsibilities of tour managers are discussed, along with the challenges that accompany working with overseas tour operators and how modern technology has revolutionised the sector.
Unit 4. Tour Operations Management
Course module 4 turns attention to the effective and efficient management of tour operations. Candidates learn how to create and maintain strong working relationships with key vendors and suppliers, along with the importance of effective recruitment, training, employee development and performance management.
Unit 5. Travel and Tourism Marketing and Sales
A detailed introduction to marketing and sales in the travel sector follows in the fifth module. Candidates study the components of the effective travel and tourism marketing strategy, how to carry out effective market research, a range of typical promotional tactics and methods to evaluate the effectiveness of a marketing and promotional strategy.
Unit 6. Importance of Quality Customer Service
The role customer service plays in a wider travel and tourism context is examined in module 6. Learners study the benefits of effective quality management, the importance of accurately identifying customers’ expectations and how to cope with difficult customers and challenging scenarios.
Unit 7. Managing Human Resources in Tourism Industry
Module 7 focuses on essential HR management responsibilities, outlining the value of effective human resource management and how to both create and implement a viable HR strategy. The provision of mandatory training and education is discussed, along with the importance of encouraging every member of the workforce to maximise their potential.
Unit 8. Transport Management System
A detailed exploration of logistics and transport management follows in module 8, in which candidates consider the advantages and disadvantages of various different types of transport. Domestic and international transportation requirements are examined, along with how to effectively manage transport provision as part of a travel and tourism product.
Unit 9. Environmental Impact of transport
Logistics and transportation are further-discussed in module 9, which focuses more heavily on the environmental impact of the various transport methods. The importance of accurate forecasting and thorough planning is examined, along with several common challenges and issues in the organisation and provision of transport.
Unit 10. Sustainable Tourism
The concept of sustainable tourism is introduced in module 10, in which candidates explore the increasingly eco-conscious nature of the travel and tourism industry. Several important arguments for and against sustainable tourism are discussed, along with the responsibilities of those who work in travel and tourism and the views/perspectives of the WTO.
Unit 11. Managing Public Awareness Programs
Course module 11 introduces public awareness programs, focusing heavily on the impact travel and tourism can have on local communities and wider regions. Candidates discuss a variety of theories and concepts regarding responsible tourism and minimising the potential consequences brought about by mass tourism.
Unit 12. Crisis Management
Concluding the course, module 12 introduces candidates to a variety of common crises that affect travel and tourism operations worldwide. The importance of proactive contingency planning is discussed, along with a breakdown of the crisis management process, the importance of strong communication and how to restore confidence in clients in the wake of an incident.
Our Free certificate courses are online study programs. This means that you are able to study your Free Travel and Tourism course from home.
An endorsed Level 5 Diploma in Travel and Tourism could open the door to a number of rewarding careers in key markets worldwide. From HR management to marketing and sales to PR to transportation management, career opportunities for qualified candidates abound. Work towards a position with an established organisation, or take the first decisive steps towards starting your own business from scratch! Entry-level positions in the travel and tourism sector typically attach salaries in the region of £20,000.
Who Should Take This Course?
Here at Oxford Home Study Centre, we welcome ambitious and enthusiastic candidates from all over the world. With no specific entry-requirements to fulfil, this Level 5 Diploma in Travel and Tourism is ideal for the following candidates:
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Candidates pursuing lifelong careers in tourism
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Anyone interested in overseas job opportunities
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Candidates interested in travelling the world
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Members of the workforce pursuing promotion
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Business owners and prospective entrepreneurs
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Jobseekers looking to boost their employment prospects
Wherever you see yourself a few years from now, this Level 5 Diploma in Travel and Tourism could be your dream ticket! Enrol online in just a few clicks, or contact the admissions team at Oxford Home Study Centre for more information!
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