|Course at QLS||Level 4|
|Endorsement||Endorsed by Quality Licence Scheme|
|Study Method||Distance Learning|
|Course Duration||400 Hours|
|Entry Requirements||No Entry Requirements|
One of the most rewarding and dynamic global industries with largely unshakable long-term relevance, travel and tourism represents an incredible career area to explore. For so many nations all over the world, tourism represents the primary economic contributor the country and its people depend on. Even in the face of ever-intensifying political and economic pressures, the global travel industry is one that rarely wavers. Demand for high-quality travel and tourism services is at an all-time high and is only expected to continue accelerating indefinitely. Quite simply, there has never been a better time to consider beginning or advancing a career in the contemporary tourism industry.
This Tourism Course Online, builds on candidates’ existing passion for travel, delivering essential industry insights and an exploration of the modern travel sector. Over the course of 12 fascinating modules, of this online tourism course, candidates are introduced to the relevance and importance of the contemporary travel industry, along with the various reasons people travel, how to identify and satisfy the needs of various types of traveller and how the industry has evolved over recent years. Candidates also explore how to plan and organize tour packages, essential tourism marketing strategies, management of relevant human resources, transport logistics and the core principles of effective crisis management.
Upon completion, successful candidates will find themselves primed to begin or advance existing careers in what is considered to be one of the most secure and potentially lucrative contemporary sectors. Pursue a position with an established rival brand, or consider the option of establishing and managing your own travel business.
This diploma of tourism online, is delivered over 09 modules:
Module 1 - Introduction to Travel & Tourism
The introductory course module provides candidates with a cross-section view of the travel and tourism industry, both as it exists today and how it has evolved over time. Specific tourism types are outlined and explored (business, leisure etc.), along with how the perceived value and appeal of destinations can be influenced by a variety of factors.
Module 2 - Tourism Products & Services
Course content in the second module focuses primarily on tourism products and services, guiding candidates through the most common contemporary packages and products offered by established tour operators. Destination considerations are discussed at length, along with each of the most important elements that make up the successful tourism package/product.
Module 3 - The Travel & Tourism System
The contemporary global travel trade is dissected and investigated in-depth throughout the third course module. Candidates begin to build a much deeper understanding of the role of the professional tour manager, working with foreign tour operators, how a variety of vendors come together to create tourism packages and key I.T. trends influencing travel and tourism management.
Module 4 - Managing Tour Operations
The planning and organizing of tour packages represents the primary focus of Module 4, in which candidates explore how and why it is of critical importance to build and maintain strong relationships with vendors, partners and suppliers. The marketing of tour packages is also introduced, along with a very brief overview of key HR responsibilities.
Module 5 - Marketing in Travel & Tourism
Effective marketing of travel and tourism products is explored in greater depth in Module 5. Along with exploring the various essential elements that make up the professional marketing strategy, candidates are introduced to a variety of effective market research strategies, promotional activities common to the tourism trade and how to accurately monitor and analyse marketing strategy effectiveness.
Module 6 - Quality Management and Customer Care
The sixth course module takes candidates through the specifics of how quality of customer service will always determine whether a business succeeds or even remains viable. Along with an overview of strong customer service provision, course content outlines the identification and pre-empting of customer needs, effective quality management strategies and how to work with challenging customers.
Module 7 - Human Resource Management
Course content in Module 7 centres on human resource management, outlining why HR is of such importance across every aspect of tourism product provision. Important subtopics introduced include developing professional HR strategies, training and coaching employees, potential HR challenges and creating real cohesion between all human resources at all levels.
Module 8 - Transport Management
The logistics of transporting travellers from one destination to another enter the conversation in Module 8. Candidates are introduced to a variety of different transport types used within the travel and tourism industry, along with several important transport principles and how to effectively manage the provision of transport.
Module 9 - Sustainable Tourism & Development
Concluding the course, Unit 12 provides candidates with a comprehensive overview of sustainable tourism theory and its relevance from a contemporary business perspective. Along with exploring the responsibilities and challenges faced by the modern tour operator, candidates explore the fundamentals of sustainable tourism and a variety of arguments supporting and opposing the idea.
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.