Online Conflict Management Course
Oxford Home Study Centre is proud to present this new and exclusive conflict management course – an endorsed online training program that will give you the skills and knowledge you need to handle conflicts effectively and diplomatically. Conflict is a natural part of human interaction, and can arise in any situation. This online conflict management course has been designed to arm you with the skills and confidence you need to manage conflicts and achieve successful outcomes. Whether working in a leadership position or pursuing your first management role, an endorsed award on your CV could make all the difference. In this advanced diploma-level program, you will learn how to identify, understand, and manage conflicts in a way that is productive and beneficial for all parties involved.
Oxford Home Study Centre is proud to welcome ambitious learners from around the world, with an exclusive range of self-paced career development programs of the highest quality. This advanced conflict management course examines the art of diplomatic dispute resolution in the workplace, over a series of structured modules. Topics discussed include strategies for anger management, how to accurately interpret body language, communication skills in conflict resolution, dealing with difficult people, the potential benefits of workplace disputes, and more. Enrol online and start your conflict management training course today, or contact Oxford Home Study Centre anytime for more information.
By the end of this course the learner will be able to:
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Understand what conflict is and how it can escalate.
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Understand the types of conflict and the stages of conflict.
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Recognize the five most common conflict resolution styles and when to use them.
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Increase positive information flow through non-verbal and verbal communication skills.
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Develop effective techniques for intervention strategies.
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Become more confident of your ability to manage conflicts to enhance productivity and performance.`
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Learn what non-verbal messages tell others
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Understand how to read visual cues more effectively
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Control their own body language to strengthen their communication with others
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Understand the different emotions and how to manage them
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Create a personal vision statement
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Understand the difference between optimism and pessimism
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Validate emotions in others
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Explore various strategies for managing anger.
All free online certificate courses at Oxford Home Study Centre are 100% free of charge from start to finish. There is no enrolment fee, all study aids are provided via our online learning platform and all of our courses are self-paced for total flexibility.
Our exclusive free courses provide the perfect opportunity to expand your knowledge, develop new skills and explore new professions. Upon completion of your free online certificate course, you will have the option of claiming one of three different types of certificates for a small fee:
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An official Course Completion Certificate from Oxford Home Study Centre
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A CPD Accredited Certificate to boost your CPD profile
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An Endorsed Certificate issued by the Quality Licence Scheme
Each of these certificates could prove helpful in supporting future job applications, or helping you climb the career ladder with your current employer. All certificates are 100% optional upon successful completion of your course - available to purchase with your preferred postage option.
For more information on certificate costs, head over to our pricing page or contact a member of the team at Oxford Home Study Centre anytime.
