Diploma in Conflict Management

   5.0  24 ratings
38 already enrolled

Online Conflict Management Course

Oxford Home Study Centre is proud to present this new and exclusive conflict management course – an endorsed online training program that will give you the skills and knowledge you need to handle conflicts effectively and diplomatically. Conflict is a natural part of human interaction, and can arise in any situation. This online conflict management course has been designed to arm you with the skills and confidence you need to manage conflicts and achieve successful outcomes.  Whether working in a leadership position or pursuing your first management role, an endorsed award on your CV could make all the difference.  In this advanced diploma-level program, you will learn how to identify, understand, and manage conflicts in a way that is productive and beneficial for all parties involved.

Oxford Home Study Centre is proud to welcome ambitious learners from around the world, with an exclusive range of self-paced career development programs of the highest quality.  This advanced conflict management course examines the art of diplomatic dispute resolution in the workplace, over a series of structured modules.  Topics discussed include strategies for anger management, how to accurately interpret body language, communication skills in conflict resolution, dealing with difficult people, the potential benefits of workplace disputes, and more.  Enrol online and start your conflict management training course today, or contact Oxford Home Study Centre anytime for more information.

By the end of this course the learner will be able to:

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.`
  • Learn what non-verbal messages tell others
  • Understand how to read visual cues more effectively
  • Control their own body language to strengthen their communication with others
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others
  • Explore various strategies for managing anger.

All free online certificate courses at Oxford Home Study Centre are 100% free of charge from start to finish.  There is no enrolment fee, all study aids are provided via our online learning platform and all of our courses are self-paced for total flexibility.

Our exclusive free courses provide the perfect opportunity to expand your knowledge, develop new skills and explore new professions.  Upon completion of your free online certificate course, you will have the option of claiming one of three different types of certificates for a small fee:

  1. An official Course Completion Certificate from Oxford Home Study Centre
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

Each of these certificates could prove helpful in supporting future job applications, or helping you climb the career ladder with your current employer. All certificates are 100% optional upon successful completion of your course - available to purchase with your preferred postage option.

For more information on certificate costs, head over to our pricing page or contact a member of the team at Oxford Home Study Centre anytime. 


This Diploma in Conflict Management covers the following modules:

  1. Understanding Conflict and its Types
  2. Different Stages of Conflict
  3. The Role of Communication in Conflict Management
  4. Understanding Body Language
  5. Understanding and Managing Emotions
  6. Strategies for Anger Management
  7. Reducing Stress and Avoiding Conflict
  8. Dealing with Difficult People
  9. Conflict Management Process



Enhance your skills with our highly informative courses.


Pass the assignments by getting the required marks.


Get certified and enhance the worth of your CV.



Once you get certified, employers have more trust in your capabilities. You can easily add the certification to your credentials and share it everywhere.

Becoming a certified professional gives the impression that you have better skills and you are committed to enhancing your skills. As a result, your chances of getting hired got increased.

Enhancing your understanding and knowledge is the key to get hired, achieve a higher position, and pursue a new career.



CPD Approved
Earn CPD points to enhance your profile
Employer approved
Boost your career prospects for free
Fully endorsed courses
Study for a recognised award
100% free of charge
All study aids and learning materials included
Study at your own pace
No deadlines or time restrictions
Upskill at no cost
Dozens of free courses to choose from
Boost your CV
Endorsed certificates available upon request
Free courses with no limits
Take as many free courses as you like
Premium quality course materials
Included for free with every course
No cost, no commitment, no risk
Learn for FREE in your spare time

Student Feedback


Course Rating

Course Info

Course Level Level 5
Awarding Body OHSC
Study Method Online
Course Duration 450 Hours
Entry Requirements Open to All
Start Date Ongoing