Conflict Management Training for Managers Course
The Conflict Management Training for Managers Course is designed to equip managers with the skills necessary to handle workplace conflicts effectively. Conflict is a natural part of any team dynamic, and this course focuses on providing you with proven strategies to resolve disputes, promote a harmonious work environment, and foster collaboration. As part of the course, you will learn about different conflict styles, the psychology behind conflicts, and the role of leadership in conflict resolution. Whether you're a seasoned manager or a new leader, this online conflict management course will give you the tools to handle challenging situations confidently.
This course is specifically tailored for managers who are looking to enhance their ability to manage and resolve conflicts within their teams. Through interactive modules, real-world examples, and practical exercises, you'll gain insights into various conflict management techniques, such as negotiation, mediation, and facilitation. By completing the conflict management training for managers, you will understand how to address conflicts before they escalate, creating a productive and positive workplace. This course will provide you with a comprehensive understanding of conflict dynamics and how to navigate them effectively.
By the end of this course the learner will be able to:
- Understand the different types of conflict and their impact on teams and productivity.
- Learn effective conflict resolution strategies and techniques for managers.
- Develop the ability to mediate disputes and foster a collaborative work environment.
- Gain insights into communication skills that help prevent conflicts from escalating.
- Enhance leadership skills through conflict management and build stronger, more resilient teams.
All free online certificate courses at Oxford Home Study Centre are 100% free of charge from start to finish. There is no enrolment fee, all study aids are provided via our online learning platform and all of our courses are self-paced for total flexibility.
Our exclusive free courses provide the perfect opportunity to expand your knowledge, develop new skills and explore new professions. Upon completion of your free online certificate course, you will have the option of claiming one of three different types of certificates for a small fee:
- An official Course Completion Certificate from Oxford Home Study Centre
- A CPD Accredited Certificate to boost your CPD profile
- An Endorsed Certificate issued by the Quality Licence Scheme
Each of these certificates could prove helpful in supporting future job applications, or helping you climb the career ladder with your current employer. All certificates are 100% optional upon successful completion of your course - available to purchase with your preferred postage option.
For more information on certificate costs, head over to our pricing page or contact a member of the team at Oxford Home Study Centre anytime.
COURSE CONTENT
This Conflict Management Training for Managers Course covers the following modules:
Module 1: Introduction to Conflict Management in the Workplace
This module explains what workplace conflict is, why it occurs and how effective conflict management supports a healthier work environment. You will learn the importance of recognising issues early and addressing them constructively.
Module 2: Communication Skills for Conflict Resolution
You will explore essential communication skills such as active listening, empathy and clear expression. This module shows how strong communication helps resolve disagreements calmly and builds mutual understanding.
Module 3: Mediation and Negotiation Techniques for Conflict Resolution
This module covers practical mediation and negotiation strategies that help guide teams toward fair, lasting solutions. You will learn how to manage difficult conversations, balance perspectives and promote positive outcomes.
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Expanding your knowledge and skills is essential for landing a job, advancing to higher positions, and exploring new career paths.
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Course Info
| Course Level | Level 5 |
| Awarding Body | OHSC |
| Course Duration | 450 Hours |
| Entry Requirements | Open to All |
| Start Date | Ongoing |