The course begins by presenting candidates with a detailed overview of the human learning process, discussing the importance of adapting to various different learning styles. The functions and objectives of training are also discussed, along with the skills, knowledge and personal qualities required to succeed in the field.

Module two turns attention to continuous personal and professional development as a personal trainer. Candidates examine the importance of increasing their own knowledge and expertise on an ongoing basis, while also considering the use of learning materials, the connection between motivation and learning, the concept of ‘over-planning’ and more.

A series of stress-management tips and guidelines are presented in the third module, in which candidates learn how to effectively keep both stress and anxiety under control. The importance of tackling stressful situations head-on is discussed, along with the potential benefits of meditation and similar relaxation techniques.

Candidates are then presented with a detailed breakdown of the workshop planning process, in which each component stage is dissected and discussed. The various tools, equipment and resources needed for an effective workshop are examined, along with several common workshop planning challenges and how to overcome them.

The value and importance of effective communication skills as a professional trainer are explored in module five. Several common barriers to effective communication are discussed, along with the cornerstones of effective communication, how to effectively lead discussions and an introduction to Kirkpatrick's ‘Levels of Evaluation’.

Module six provides helpful guidelines for effectively dealing with difficult situations and individuals. The inevitability of complexities and challenges (both inside and outside a formal workshop setting) is discussed, along with how adequate preparation and anticipation can make it easier to deal with most everyday challenges.

The seventh module focuses on the development and advancement of presentation skills, outlining the important differences between ‘telling’ and ‘showing’. Several helpful tips for overcoming nervousness are also provided, along with the importance of considering nonverbal communication, the role of personal appearance and the use of effective visuals.

Candidates are then introduced to the various different types of games and activities that can boost the effectiveness of a workshop or training session. The potential benefits of humour are also discussed, along with how to deal with reluctant trainees, the importance of participation and how to effectively break the ice to get a workshop underway.

In module nine, candidates learn how to inspire creativity and work with a series of helpful problem-solving tools. The concepts of brainstorming and mind-mapping are discussed in depth, along with the use of metaphors and analogies, the ‘nine intelligences’ and the key to encouraging creativity in a team.

Concluding the course, module 10 introduces candidates to a series of essential conflict resolution techniques for the professional trainer. The importance of empathy is discussed in depth, along with the ‘Three Fs’ of conflict resolution, tips for dealing with negative feelings and additional stress management techniques.