A detailed introduction to the contemporary supply chain is provided in Module One, presenting a series of core supply chain activities and an overview of the responsibilities of supply chain personnel. An overview of the movement of goods as they pass through various links within the supply chain is also provided.

Candidates then consider a series of key activities involved in logistics, along with the role logistics plays in a broader supply chain strategy. The cornerstones of a high-performance logistics strategy are also examined, alongside issues that must be overcome to ensure logistics activities are efficient.

Further logistics activities and strategy development essentials are presented in Module Three, which emphasises the importance of confident decision-making in supply chain management. Key considerations and factors of importance when devising a logistics strategy are presented and discussed.

The use of planning and forecasting tools follows in Module Four, in which candidates consider the importance of accurate forecasting and thorough planning. The concept of aggregate planning and its objectives are also brought into discussion, along with how to forecast and plan for demand.

The procurement cycle is broken down and discussed in Module Five, along with the aims of procurement and the importance of adopting a strategic approach to procurement. Candidates also consider the differences between purchasing and procurement, along with the potential pros and cons of e-procurement.

An overview of essential manufacturing and delivery activities within the supply chain is presented in Module Six, which also brings the concept of supply and demand into discussion. Additional topics covered include delivery scheduling, returns processing and ensuring manufacturing & distribution operations remain cost-effective.

A look at distribution follows in Module Seven, in which candidates learn how to select the most appropriate distribution channel at their disposal. The advantages and disadvantages of several primary distribution channels are discussed, along with the potential benefits of multi-channel distribution.

Module Eight focuses on the physical transportation of goods and materials, presenting and discussing the most important components of a transport management strategy. The benefits and drawbacks of involving third-party logistics providers are analysed, alongside tips for choosing efficient and cost-effective transport methods.

Module Nine looks at HRM within the field of supply chain management, with emphasis on the importance of building and maintaining strong teams. The functions and objectives of an HR code of ethics are also discussed, alongside common team development challenges and issues to overcome.

A detailed breakdown of the change cycle is presented in Module 10, which discusses the concept of change from an organisational perspective and key factors in successful change. The human response to change is also discussed, alongside a series of tips and guidelines for more confident and positive change management.

The art of effective time management is discussed at length in Module 11, which presents a series of practical pointers for making more efficient use of available time. Helpful exercises are presented with the aim of avoiding procrastination and prioritising tasks more effectively, through strategic goal-setting with the SPIRIT methodology.

The main causes of disputes in the workplace are discussed in Module 12, which also examines the different types of disputes that occur and the main stages of conflict. The potential for disputes to lead to positive outcomes is also discussed, along with the responsibilities of management personnel to tackle all disputes head-on.

Module 13 looks at the functions and objectives of several key warehousing activities, while considering how warehouse inventory management fits in with a wider logistics strategy. Additional topics covered include inventory indexation systems, supply and demand buffers, stock types and more.

Module 14 brings further warehousing activities into discussion, focusing on the importance of safe and efficient movement of materials. Essential practices and policies for working with different types of goods and materials in a warehouse setting are also discussed.

The most important information systems that support the supply chain are discussed and analysed in Module 15, which brings the use of data capture and data communications technology into discussion. Candidates also consider how the widespread integration of technology can be both beneficial and problematic for supply chain managers.

The final module emphasises the criticality of continuous improvement in all aspects of supply chain management, which requires thorough and objective performance analysis. Tools and techniques for measuring supply chain performance are presented and discussed, alongside the fundamentals of a solid performance management framework.