Hospitality and Management Course

Mandatory Modules:

Module 1: An Introduction to Travel & Tourism:

Begin your advanced journey with a comprehensive Introduction to Travel & Tourism, laying the foundation for in-depth understanding of the industry's structure and significance.

Module 2: Tourism Management: Tourism Products & Services:

Dive into the complexities of advanced Tourism Management, exploring an extensive range of Tourism Products & Services to meet the diverse needs and preferences of travellers.

Module 3: The Travel & Tourism System:

Explore the intricate workings of The Travel & Tourism System, gaining advanced insights into the global networks that shape the tourism industry.

Module 4: Tour Operations Management:

Delve into the intricacies of advanced Tour Operations Management, understanding the strategic planning and execution of successful travel experiences.

Module 5: Travel and Tourism Marketing and Sales:

Explore advanced Marketing and Sales strategies within the context of travel and tourism. Learn to strategically promote and position travel products and services in the competitive market.

Module 6: Communication Skills:

Hone your communication skills to an advanced level for success in the tourism industry. Explore effective strategies for interacting with customers, team members, and stakeholders.

Module 7: Telemarketing:

Dive into the world of advanced telemarketing, understanding its applications within the travel and tourism sector. Explore advanced techniques for effective communication and sales through telemarketing channels.

Module 8: Techniques for Maximum Sales:

Master advanced techniques for maximizing sales in the travel and tourism industry. Explore strategies for achieving sales targets and enhancing revenue streams.

Module 9: The Importance of Quality Customer Service:

Understand the paramount Importance of Quality Customer Service at an advanced level. Explore techniques to provide exceptional service and elevate the overall customer experience.

Module 10: CRM (Customer Relationship Management):

Explore advanced strategies for Customer Relationship Management (CRM) within the context of travel and tourism. Learn to build and maintain lasting relationships with customers for business success.

Module 11: Dealing with Difficult People:

Develop advanced skills in handling challenging situations and difficult individuals within the tourism industry. Explore strategies for effective conflict resolution and maintaining professionalism in challenging scenarios.

Optional Modules:

Module 12: Managing Pressure and Maintaining Balance:

Gain advanced insights into managing pressure and maintaining work-life balance in the dynamic field of travel and tourism. Explore techniques for personal and professional well-being.

Module 13: Information Management:

Dive into advanced Information Management strategies for efficient data handling and decision-making in the tourism industry. Explore ways to optimize information flow and enhance organizational effectiveness.

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

EBMA Accredited Certificate of Completion - Hard copy certificate

Hard copy certificate - £95

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

Study hospitality and tourism management and, you'll be well-prepared for leadership roles such as Senior Tourism Manager, Director of Travel and Tourism, or Strategic Marketing Manager in the dynamic field of advanced travel and tourism. Consider further qualifications or career advancements in the vibrant hospitality industry. Master the art of advanced tourism and travel management with the Advanced Diploma in Travel and Tourism Level 7.