Personal Assistant Training Course 

All courses at Oxford Home Study Centre come complete with all required study aids and learning resources for unbeatable value for money.  Your personally assigned tutor will provide the support you need to successfully complete the course, which comprises four fascinating modules as outlined below:

Module 1 - The Job Functions of a PA / Secretary

The course begins by taking a detailed look at the job functions of the professional PA, presenting the most important secretarial and administrative skills at the heart of the profession.  Candidates also discuss the qualities and character traits of the high-performance PA, along with the potential benefits of quality secretarial services from a wider business perspective.

Module 2 - Telephone Skills

The second module helps candidates build an understanding of the importance of telephone skills and an appropriate telephone manner.  A series of helpful tips and guidelines for handling internal and external calls are presented, along with the importance of taking accurate messages, how to screen incoming calls appropriately and dealing with excessive call volumes.

Module 3 - Mail Services and Shipping

Module three examines the PA’s responsibilities where mail services and shipping are concerned.  The importance of selecting the most appropriate carrier in accordance with the shipment is discussed, along with various factors that can delay or prevent a shipment from reaching its intended destination on time.

Module 4 - Travel Arrangements

Concluding the course, module four guides candidates through the process of making travel arrangements on behalf of their employer.  Key topics covered include selecting appropriate methods of transportation, making hotel reservations, ensuring special requests are communicated, the potential advantages of working with travel agents and more.

Explore various free courses on our website. You can even take a start with one of our Free Administrative Skills courses today.

OHSC Certificate of Completion - Digital certificate

Digital certificate - Included.

Quality Licence Scheme Certificate of Completion - Hard copy certificate

Hard copy certificate - £85

Note: A nominal fee of £9.99 covers the delivery charge within the United Kingdom and a nominal fee of £19.99 covers the delivery charge outside the United Kingdom.

A career as an elite PA or secretary could take you places you never dreamed possible. It’s simply a case of building the skills, knowledge and confidence needed to present yourself as the ideal candidate for the job. Most successful PAs and secretaries work their way through the ranks from entry-level admin positions, gaining invaluable experience along the way. Competition for the highest-profile PA positions is fierce, which is where targeted studies could help you gain an important edge. Salaries for PAs and secretaries average around £20,000 at entry-level, with no upper-limits for more experienced and senior personnel.